At a Glance
- Tasks: Support office operations, manage customer enquiries, and assist with quotations and purchasing.
- Company: Dynamic and expanding business with a friendly team culture.
- Benefits: Temp-to-perm opportunity, career development, and early finish on Fridays.
- Other info: Opportunity to develop skills and grow within the company.
- Why this job: Join a supportive environment and make a real impact in your administrative career.
- Qualifications: Organised, reliable, and eager to learn; experience in admin or customer service is a bonus.
The predicted salary is between 28500 - 28500 £ per year.
Location: Rackheath
Hours: Mon–Thu 8:00am–5:00pm | Fri 8:00am–3:00pm
Are you organised, detail-oriented, and ready to grow your career in a fast-paced commercial environment? Our client, a dynamic and expanding business, is seeking a Commercial Support Administrator on a temp-to-perm basis to join their friendly team.
In this role, you’ll provide crucial support across the office and commercial functions, helping the business run smoothly and efficiently. You’ll be at the heart of operations, assisting with administration, customer enquiries, quotations, pricing, and purchasing.
What you’ll be doing:
- Managing general office administration
- Responding to customer enquiries via email and phone
- Preparing information for quotations and maintaining quote records
- Supporting pricing activities using spreadsheets, price lists, and calculators
- Assisting with purchasing, supplier enquiries, and order chasing
- Checking enquiry details, quantities, descriptions, and drawings
- Requesting missing information from customers when needed
- Supporting wider office processes and system improvements
Who we’re looking for:
- Organised, reliable, and accurate
- Confident using computers, email, Microsoft Office, and spreadsheets
- Comfortable working with numbers and attention to detail
- Proficient in, or willing to learn, AI tools to support office/admin tasks
- Able to follow processes carefully and ask questions when needed
- Professional in dealings with customers and suppliers
- Eager to learn and develop within the business
- Experience in administration, sales support, purchasing, customer service, or manufacturing is a bonus, but your attitude, accuracy, and willingness to learn are what really matter.
What’s on offer:
- Temp-to-perm opportunity with career development
- Supportive, friendly team environment
- Monday to Friday role with early finish on Fridays
If you’re ready to take the next step in your administrative career and make a real impact in a commercial role, we want to hear from you!
Commercial Support Administrator – Temp to Perm in Norwich employer: Contract Personnel Limited
Join a dynamic and expanding business in Rackheath as a Commercial Support Administrator, where you'll thrive in a supportive and friendly team environment. With a focus on career development and a Monday to Friday schedule that includes early finishes on Fridays, this role offers the perfect opportunity for those eager to grow their skills in a fast-paced commercial setting. Embrace the chance to make a meaningful impact while enjoying the benefits of a collaborative workplace culture.
Contact Details:
Contract Personnel Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Administrator – Temp to Perm in Norwich
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Contract Personnel Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Contract Personnel Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Commercial Support Administrator – Temp to Perm in Norwich
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Contract Personnel Limited.
How to prepare for a job interview at Contract Personnel Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Contract Personnel Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Contract Personnel Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
