At a Glance
- Tasks: Ensure clients have a seamless travel experience by coordinating all arrangements.
- Company: Join a leading travel agency known for bespoke worldwide experiences.
- Benefits: Competitive salary, discretionary bonus, and full training provided.
- Other info: Full-time role with opportunities for growth in a supportive team.
- Why this job: Perfect for detail-oriented individuals who love delivering excellent customer service.
- Qualifications: Organised, calm under pressure, and confident in communication.
The predicted salary is between 27600 - 27600 £ per year.
Travel Agency Administrator Norwich, Norfolk | Full-time | £26,600 – £27,600 per annum + discretionary bonus Are you highly organised, detail-focused and passionate about delivering excellent customer service?
We’re recruiting for a Travel Agency Administrator to join a specialist tour operator offering bespoke worldwide travel experiences to a discerning client base.
This is a varied and rewarding role where attention to detail really matters.
You’ll be responsible for ensuring clients receive a seamless experience before, during and after their travels, coordinating arrangements and making sure every detail is handled accurately and professionally.
This is not a sales role – it’s an opportunity for someone who takes genuine pride in providing outstanding service, keeping things organised and getting the details right.
The Role Monday to Friday, 08:30am to 5pm Your responsibilities will include: Providing a consistently high level of customer service Preparing and issuing accurate travel documentation Coordinating flights, transfers and accommodation Responding to customer enquiries via phone, email and social media Maintaining accurate and up-to-date client records Monitoring and processing payments Liaising with suppliers to confirm arrangements and resolve queries Supporting internal teams to ensure bookings run smoothly from start to finish About You We’re looking for someone who is: Highly organised with excellent attention to detail Calm, reliable and able to work effectively under pressure Professional and confident when communicating with customers and suppliers Comfortable managing multiple tasks and prioritising workloads Confident using Microsoft Office and a range of computer systems A good problem solver with sound judgement Naturally customer-focused and committed to high standards A positive team player who takes pride in doing a job well Previous experience within travel, administration, customer service or a similar environment would be advantageous, although industry experience is not essential.
Full training will be provided to the right candidate.
If you’re someone who takes pride in getting things right, enjoys looking after customers and thrives in a role where accuracy, organisation and service really matter , we’d love to hear from you.
Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989.
Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search.
Contact Rosie or Hannah at Contract Personnel for more details today!
Travel Agency Administrator in Norfolk employer: Contract Personnel Limited
Join a leading local business that values its drivers and offers a supportive work culture. With over 30 years of industry knowledge, we provide excellent pay rates, holiday accrual, and a dedicated driving team to ensure you find the right work for your situation. Our commitment to employee growth and our open-door policy make this an ideal place for those seeking meaningful and rewarding employment in the Midlands and Greater Manchester areas.
Contact Details:
Contract Personnel Limited Recruitment Team
