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- Tasks: Deliver unforgettable experiences to guests in a vibrant, eco-friendly adventure park.
- Company: Join the Greenwood Family Park, a unique and exciting destination in Snowdonia.
- Benefits: Competitive pay rates, flexible hours, and a fun work environment.
- Why this job: Be part of an amazing team creating memorable moments for families and adventurers.
- Qualifications: Friendly, engaging personality with excellent communication skills.
- Other info: Zero hour contract offers flexibility; perfect for students and seasonal workers.
The predicted salary is between 7 - 12 £ per hour.
Join the team at the Greenwood Family Park as a Guest Service Team Member! We are a totally unique, eco-friendly forest adventure park full of action and excitement, nestled beneath the trees of Snowdonia’s National Park for toddlers to grown-ups, with totally mind-blowing rides and experiences from rollercoasting to splashing and mega crafting. Visitors can combine family adventures with overnight stays in our luxury tipis, the perfect way to unwind after a thrilling day, with everything you need included, from hot showers to the kitchen sink!
The Role
As a member of our guest services team, you will be working in our retail and admissions space and will deliver outstanding experiences for our guests ensuring their time with us is a memorable one. Using your vibrant personality, you will greet and host our guests giving them the warmest of welcomes and a reason to return. We are looking for team members with sparkle and passion, that are genuinely interested in people and delivering high quality guest service; a team-playing attitude is a must.
Key requirements:
- Ability to work efficiently in a fast-paced environment while maintaining a friendly, engaging atmosphere.
- Ability to follow hygiene and safety protocols for all face painting tools and products.
- Excellent communication and customer service skills.
- A good understanding of safety and hygiene best practices.
Salary: Our hourly rates are above Minimum Wage and paid by age: £7.60 for all employees aged 16-17 years of age, £10.10 for all employees aged 18-20 years of age, £12.31 for all employees aged 21 and over. Pay rates to be revised in April 2026.
Contract: Zero Hour fixed term contract available to offer you flexibility (until 2nd November 2026). This role is available for peak season only, including Weekends, School and bank holidays.
A full Job Description can be downloaded from our website.
We look forward to reviewing your application.
Guest Service Team Member in Y Felinheli employer: Continuum Attractions
Contact Detail:
Continuum Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Team Member in Y Felinheli
✨Tip Number 1
Get to know the park! Familiarise yourself with all the rides and experiences we offer. This way, when you chat with guests, you can share your excitement and make their visit even more memorable.
✨Tip Number 2
Show off your personality! We want team members who sparkle, so let your vibrant self shine through during interviews. Be engaging and friendly; it’s all about making that warm first impression!
✨Tip Number 3
Practice your communication skills! Role-play with friends or family to get comfortable with greeting guests and answering their questions. The better you are at connecting with people, the more likely you’ll land the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a Guest Service Team Member.
We think you need these skills to ace Guest Service Team Member in Y Felinheli
Some tips for your application 🫡
Show Your Sparkle: When you're writing your application, let your personality shine through! We want to see that vibrant energy and passion for guest service that makes you stand out. Remember, we’re all about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention any previous experience in customer service or working in fast-paced environments. We love seeing how you can bring your unique flair to our team!
Keep It Friendly and Engaging: Your written application should reflect the friendly and engaging atmosphere we promote at Greenwood Family Park. Use a warm tone and be approachable in your language. We want to feel your enthusiasm for joining our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board. Plus, you can find the full job description there to help you craft the perfect application.
How to prepare for a job interview at Continuum Attractions
✨Know the Park Inside Out
Before your interview, take some time to research Greenwood Family Park. Familiarise yourself with the rides, experiences, and the overall vibe of the park. This will not only show your enthusiasm but also help you answer questions about how you can enhance guest experiences.
✨Show Off Your Sparkle
As a Guest Service Team Member, your personality is key! During the interview, let your vibrant character shine through. Share examples of how you've created memorable experiences for others in the past, whether in a job or personal setting.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Prepare examples of times when you collaborated with others to achieve a common goal. This role requires a team-playing attitude, so showing that you can contribute positively to a group dynamic is essential.
✨Safety First!
Since the role involves following hygiene and safety protocols, be ready to discuss your understanding of these practices. You might want to mention any relevant experience you have with safety standards, especially in a customer-facing environment.
