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- Tasks: Guide guests through the iconic Coronation Street and deliver engaging tours.
- Company: Join the Coronation Street Experience, a vibrant attraction in Media City Manchester.
- Benefits: Enjoy shopping discounts, cashback on medical costs, and a fun work environment.
- Why this job: Be part of a legendary soap set and create memorable experiences for fans.
- Qualifications: A lively personality and love for storytelling are essential; no prior experience needed.
- Other info: This is a zero-hour fixed-term contract, primarily for weekends and bank holidays.
Join our team at the Coronation Street Experience, based in Media City Manchester, where guests can step onto the street and walk the cobbles. Get taken on a guided tour of the street and external sets, discovering behind-the-scenes filming secrets from over 60 years of drama. Take a trip down memory lane in the cinema, with a recap of some of the soap's most loved and iconic moments. Enter the exhibition and discover costumes, props, and replica sets. This is more than just a tour; it’s an experience!
As a member of our team, you will work across both our Tour Guide and Guest Services teams to deliver outstanding experiences for our guests, ensuring their time with us is memorable. On your Guest Services shifts, you will use your vibrant personality to greet and host our guests, giving them the warmest of welcomes and a reason to return. On your Tour Guide shifts, you will use a mix of expert knowledge and humour to host and deliver scripted content with an injection of your own creative flair.
We are looking for people who enjoy being centre stage, and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experiences.
In return, we will invest in your career. We offer:
- The ability to work on a famous soap set
- Cash back on your medical costs
- Shopping discounts and much more
Contract: Zero hour Fixed Term Contract (From June 2025 to the 31st December 2025). Weekends & Bank Holidays included.
Hours: Must be available for weekend work as this is a weekend-only job.
Salary: £12.31 per hour
A full Job Description can be downloaded from our website. Need more inspiration to apply? Here’s what our current team think about working at ITV Coronation Street Experience in our April 2025 survey: 100% of the team are proud to work at their attraction.
We look forward to reviewing your application!
The Coronation Street Experience, ITV Studios, Trafford Wharf Road, Trafford Park, Manchester M17 1FZ
Continuum Attractions is committed to achieving the highest standards of Health & Safety for all its visitors and employees. We are proud of the processes, systems, and procedures we have in place across our business. Health & Safety is as much a part of our company culture as our dedication to delivering unique experiences in memorable locations.
Tour Guide & Guest Services Team Member employer: Continuum Attractions
Contact Detail:
Continuum Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Guide & Guest Services Team Member
✨Tip Number 1
Familiarise yourself with the history and key moments of Coronation Street. Being able to share interesting facts and anecdotes will not only impress during your interview but also help you connect with guests when delivering tours.
✨Tip Number 2
Showcase your personality! This role requires a vibrant and engaging presence, so practice your storytelling skills and think about how you can inject humour and creativity into your interactions with guests.
✨Tip Number 3
Network with current or former team members if possible. They can provide insights into what makes a successful Tour Guide & Guest Services Team Member and may even offer tips on the application process.
✨Tip Number 4
Be prepared for a dynamic work environment. Highlight any previous experience in customer service or performance roles during your discussions, as this will demonstrate your ability to adapt and thrive in a busy setting.
We think you need these skills to ace Tour Guide & Guest Services Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Coronation Street Experience is looking for in a Tour Guide & Guest Services Team Member. Highlight your relevant skills and experiences that align with their requirements.
Showcase Your Personality: Since this role requires a vibrant personality, make sure to convey your enthusiasm and energy in your application. Use engaging language and share examples of how you've successfully interacted with guests or audiences in the past.
Tailor Your CV: Customise your CV to reflect your experience in customer service and any previous roles that involved public speaking or guiding tours. Emphasise your ability to deliver scripted content creatively and with flair.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the Coronation Street Experience. Mention why you want to be part of their team and how you can contribute to creating memorable experiences for guests.
How to prepare for a job interview at Continuum Attractions
✨Show Your Personality
As a Tour Guide & Guest Services Team Member, your vibrant personality is key. Make sure to let your character shine through during the interview. Share anecdotes that highlight your enthusiasm and ability to engage with guests.
✨Know Your Stuff
Familiarise yourself with Coronation Street's history and iconic moments. Being able to discuss specific episodes or characters will demonstrate your passion for the show and your capability as a knowledgeable guide.
✨Practice Your Delivery
Since you'll be delivering scripted content with your own flair, practice how you would present a short tour segment. This will help you showcase your communication skills and creativity during the interview.
✨Emphasise Teamwork
This role involves working closely with others, so be prepared to discuss your experience in team settings. Highlight examples where you've collaborated effectively to create memorable experiences for guests.
