Storytellers/Guest Services Team Member

Storytellers/Guest Services Team Member

Seasonal 20000 - 25000 £ / year (est.) No working from home possible
Continuum Attractions

At a Glance

  • Tasks: Engage guests with captivating stories and lead dynamic guided tours at Loch Ness.
  • Company: Join a passionate team dedicated to creating unforgettable experiences.
  • Benefits: Seasonal work with flexible hours and bespoke training provided.
  • Other info: Exciting opportunity to work in a vibrant environment from June to September 2026.
  • Why this job: Be part of an iconic Scottish legend and make memories for visitors.
  • Qualifications: Passion for storytelling and excellent communication skills.

The predicted salary is between 20000 - 25000 £ per year.

We are looking for passionate, engaging individuals to become part of our Storytellers/Guest Services team and help us create unforgettable moments for our guests. Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a Storyteller/Guest Services Team Member, you’ll play a central role in bringing the stories, science and magic of Loch Ness to life. Whether you’re welcoming guests at the start of their adventure, answering enquiries and supporting admissions, or leading dynamic guided tours, you’ll help ensure each visitor enjoys a warm, memorable and immersive experience.

These seasonal positions will be active between June and September of 2026 with a selection of different hours. Through our exceptional, bespoke training program you will have the skills to deliver memorable and enjoyable guided tours, deliver guest engagement across the attraction and work as a team to provide every guest with an exceptional experience.

Storytellers/Guest Services Team Member employer: Continuum Attractions

Join our vibrant team at Loch Ness, where we celebrate the rich history and enchanting stories of this iconic location. As a Storyteller/Guest Services Team Member, you'll benefit from tailored training that empowers you to create unforgettable experiences for our guests while working in a supportive and engaging environment. With opportunities for personal growth and a focus on teamwork, you'll find your role here both meaningful and rewarding.

Continuum Attractions

Contact Details:

Continuum Attractions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Storytellers/Guest Services Team Member

Tip Number 1

Get to know the company and its story! Dive into the history of Loch Ness and the legend of Nessie. This will not only help you in interviews but also show your passion for the role.

Tip Number 2

Practice your storytelling skills! Whether it’s sharing a fun fact about Loch Ness or engaging guests with a captivating tale, being a great storyteller is key to this role.

Tip Number 3

Network with current team members or past employees if you can. They can provide insider tips on what it’s like to work there and how to stand out during the selection process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and training opportunities right there.

We think you need these skills to ace Storytellers/Guest Services Team Member

Guest Engagement
Storytelling
Communication Skills
Customer Service
Tour Guiding
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for storytelling and guest services shine through. We want to see how much you care about creating unforgettable moments for our guests!

Be Engaging:Use a friendly and engaging tone in your written application. Remember, we’re looking for individuals who can connect with guests, so show us your personality and how you’d bring the magic of Loch Ness to life!

Highlight Relevant Experience:Make sure to mention any previous experience in customer service or storytelling. We love seeing how your background can contribute to making each visitor's experience memorable.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our amazing team.

How to prepare for a job interview at Continuum Attractions

Know Your Loch Ness Lore

Dive deep into the history and stories of Loch Ness before your interview. Familiarise yourself with key facts about Nessie and the surrounding area, as this will show your passion for the role and help you engage with guests effectively.

Showcase Your People Skills

As a Storyteller/Guest Services Team Member, you'll be interacting with guests constantly. Prepare examples of how you've successfully engaged with people in the past, whether through customer service or guiding experiences. This will highlight your ability to create memorable moments.

Practice Your Storytelling

Since storytelling is at the heart of this role, practice telling a short, engaging story related to Loch Ness or another captivating experience. This will not only demonstrate your storytelling skills but also your enthusiasm for sharing experiences with others.

Ask Thoughtful Questions

Prepare some insightful questions about the team and the training programme. This shows your genuine interest in the position and helps you understand how you can contribute to creating unforgettable moments for guests.