Guest Services Team Member/Tour Guide in Manchester

Guest Services Team Member/Tour Guide in Manchester

Manchester Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Continuum Attractions

At a Glance

  • Tasks: Lead exciting tours and share behind-the-scenes stories with guests.
  • Company: Join the iconic Coronation Street Experience in Media City Manchester.
  • Benefits: Flexible hours, fun work environment, and unique experiences.
  • Other info: Perfect for those who love entertainment and meeting new people.
  • Why this job: Be part of a legendary show and create memorable experiences for fans.
  • Qualifications: Great communication skills and a passion for storytelling.

The predicted salary is between 20000 - 25000 £ per year.

Step into the spotlight and become a Guest Services Team Member/Tour Guide with this truly unique opportunity at the Coronation Street Experience. Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on a guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years.

Guest Services Team Member/Tour Guide in Manchester employer: Continuum Attractions

Join our vibrant team at the Coronation Street Experience, where we pride ourselves on creating a welcoming and engaging atmosphere for both guests and employees. Located in the heart of Media City Manchester, we offer flexible working hours, opportunities for personal growth, and a chance to be part of a beloved cultural landmark. Our supportive work culture encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the world of entertainment.

Continuum Attractions

Contact Details:

Continuum Attractions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Services Team Member/Tour Guide in Manchester

Tip Number 1

Get to know the Coronation Street Experience inside out! Familiarise yourself with the history, key characters, and iconic moments. This will not only impress during interviews but also help you connect with guests when you're guiding tours.

Tip Number 2

Practice your storytelling skills! As a Tour Guide, you'll need to engage and entertain. Try rehearsing your tour script with friends or family to get comfortable and receive feedback on your delivery.

Tip Number 3

Network with current team members or other guides if you can. They can provide insider tips on what the hiring managers are looking for and share their experiences, which could give you an edge in your application.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the Coronation Street Experience!

We think you need these skills to ace Guest Services Team Member/Tour Guide in Manchester

Customer Service Skills
Communication Skills
Public Speaking
Interpersonal Skills
Tour Guiding
Knowledge of Filming Techniques
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the Coronation Street Experience shine through. We want to see how much you love the show and what makes you excited about sharing that with our guests!

Be Personable:As a Guest Services Team Member/Tour Guide, you'll be interacting with guests all day. Make sure your application reflects your friendly and approachable personality. Use a conversational tone to show us you’re the perfect fit for engaging with visitors.

Highlight Relevant Experience:If you've got any experience in customer service or guiding tours, make sure to mention it! We want to know how your past roles have prepared you for this unique opportunity at the Coronation Street Experience.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it’s super easy!

How to prepare for a job interview at Continuum Attractions

Know Your Stuff

Familiarise yourself with the Coronation Street Experience and its history. Brush up on key storylines, characters, and behind-the-scenes facts. This will not only impress your interviewers but also show your genuine interest in the role.

Practice Your Tour Guide Skills

Since you'll be guiding guests, practice how you would lead a tour. Think about how to engage an audience, share interesting anecdotes, and keep the energy high. You might even want to do a mock tour for friends or family to get comfortable.

Showcase Your People Skills

As a Guest Services Team Member, you'll be interacting with a variety of guests. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle different personalities and situations with ease.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows that you're not just interested in the job, but also in being part of the team.