Guest Services Team Member in Manchester

Guest Services Team Member in Manchester

Manchester Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Continuum Attractions

At a Glance

  • Tasks: Guide guests through the iconic Coronation Street and share behind-the-scenes secrets.
  • Company: Exciting attraction in Media City Manchester with a vibrant atmosphere.
  • Benefits: Flexible hours, fun work environment, and opportunities to meet new people.
  • Other info: Perfect for those who love TV and enjoy engaging with diverse audiences.
  • Why this job: Be part of a beloved TV legacy and create memorable experiences for fans.
  • Qualifications: Great communication skills and a passion for storytelling.

The predicted salary is between 20000 - 25000 £ per year.

Step into the spotlight and become a Guest Services Team Member/Tour Guide with this truly unique opportunity at the Coronation Street Experience. Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on a guided tour of the street and external sets, and discover behind-the-scenes filming secrets from over 60 years.

Guest Services Team Member in Manchester employer: Continuum Attractions

Join our vibrant team at the Coronation Street Experience in Media City Manchester, where we pride ourselves on creating a welcoming and engaging atmosphere for both guests and employees. With opportunities for personal growth and development, along with a supportive work culture that values creativity and teamwork, you will be part of an iconic experience that brings joy to visitors from all walks of life.

Continuum Attractions

Contact Details:

Continuum Attractions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Services Team Member in Manchester

Tip Number 1

Get to know the Coronation Street Experience inside out! Familiarise yourself with the history, key characters, and iconic moments. This will not only impress during interviews but also help you connect with guests when you're giving tours.

Tip Number 2

Practice your storytelling skills! As a Guest Services Team Member, you'll be sharing fascinating tales about the show. Try rehearsing some fun anecdotes or behind-the-scenes secrets to keep your guests engaged and entertained.

Tip Number 3

Network with current team members or other tour guides. They can provide insider tips on what the hiring managers are looking for and share their experiences. Plus, it’s a great way to get your name out there!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Guest Services Team Member in Manchester

Customer Service Skills
Communication Skills
Public Speaking
Interpersonal Skills
Tour Guiding
Knowledge of Filming Techniques
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the Coronation Street Experience and why you’d be a great fit for our team.

Be Personable:As a Guest Services Team Member, you'll be interacting with guests all day. Make sure your application reflects your friendly and approachable personality. Use a conversational tone to show us you’re the perfect tour guide!

Highlight Relevant Experience:If you've got any experience in customer service or guiding tours, make it pop in your application! We want to know how your past roles have prepared you for this unique opportunity at the Coronation Street Experience.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!

How to prepare for a job interview at Continuum Attractions

Know Your Stuff

Familiarise yourself with the Coronation Street Experience and its history. Brush up on key facts about the show, its characters, and memorable moments. This will not only impress your interviewers but also show your genuine interest in the role.

Practice Your Tour Guide Skills

Since you'll be guiding guests, practice how you would lead a tour. Think about how to engage an audience, share interesting anecdotes, and answer questions. You might even want to do a mock tour for friends or family to get comfortable.

Show Your People Skills

As a Guest Services Team Member, interacting with guests is key. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with grace and keep the atmosphere positive.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Aim for a professional yet approachable look that reflects the fun and engaging environment of the Coronation Street Experience.