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- Tasks: Lead a team to ensure outstanding guest experiences in a historic attraction.
- Company: The Real Mary Kings Close, a unique Edinburgh attraction with rich history.
- Benefits: Competitive pay, flexible hours, and a chance to work in a vibrant environment.
- Why this job: Be part of an exciting team that brings history to life for visitors.
- Qualifications: Strong leadership, communication skills, and a passion for guest service.
- Other info: Opportunity to work in a dynamic setting with a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
The Real Mary Kings Close is buried deep beneath Edinburgh's Royal Mile. On their fully guided tour, guests follow Edinburgh's past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh's only preserved 17th-century street.
We are currently recruiting for an Evening Duty Manager to join our team on a fixed term basis. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.
Our attraction's success revolves around our guests and you'll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.
We are looking for someone that has a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times. You will have a flair for guest service, strong communication skills, and a friendly attitude towards colleagues and guests. The flexibility to work weekends is required.
Evening Duty Manager in Edinburgh employer: Continuum Attractions
Contact Detail:
Continuum Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Duty Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Real Mary Kings Close. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you’ve handled pressure in the past.
✨Tip Number 3
Be prepared to ask questions! Show your interest in the role by asking about their guest experience strategies or how they maintain high standards. It shows you’re serious about being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Evening Duty Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let us see your enthusiasm for providing top-notch guest experiences. Share any relevant stories or examples that highlight your commitment to excellent service – we love hearing about your passion!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to make your skills and experiences stand out – it helps us see why you’d be a great fit for the Evening Duty Manager role.
Highlight Your Leadership Skills: As a natural leader, it's important to showcase your ability to manage and motivate a team. Include specific examples of how you've led others in previous roles, especially in high-pressure situations – we want to know how you handle challenges!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Real Mary Kings Close!
How to prepare for a job interview at Continuum Attractions
✨Know the Venue Inside Out
Before your interview, take some time to research The Real Mary Kings Close. Familiarise yourself with its history, the tours offered, and what makes it unique. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the attraction.
✨Showcase Your Leadership Skills
As an Evening Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and maintained high standards, as this aligns perfectly with the expectations of the role.
✨Emphasise Guest-Focused Approach
Since the role revolves around providing an outstanding experience for guests, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a guest or resolved a complaint effectively. This will showcase your commitment to guest satisfaction.
✨Prepare for Pressure Scenarios
The job requires quick thinking and the ability to work well under pressure. Think of examples where you’ve had to make fast decisions in a busy environment. Practising these scenarios can help you articulate your thought process during the interview, demonstrating that you can handle the demands of the role.
