At a Glance
- Tasks: Support a client with a spinal injury, providing companionship and assistance in daily activities.
- Company: Continuity of Care Services is dedicated to enhancing the lives of individuals with complex care needs.
- Benefits: Enjoy flexible shifts, competitive pay, paid training, and a Blue Light Card for discounts.
- Other info: Flexible hours available, with opportunities for career progression and additional qualifications.
- Why this job: Make a real difference in someone's life while gaining valuable experience in care and support.
- Qualifications: Previous care experience and a full UK driving licence are essential; training provided for specific tasks.
Since 2016, Continuity of Care Services Ltd has been committed to providing high-quality, person‑centred care to vulnerable individuals in their own homes ensuring every client receives continuity of care. We are passionate about empowering our clients to live independently with dignity, regardless of age or disability. Our ethos is simple: Your Time, Your Team, Your Life.
Position: Complex Care Assistant
Location: Paddock Wood, Kent
Hourly Rate: £15.62- £17.52 per hour with enhanced rates on BH and over festive period
Working Hours and Shift Pattern
This role offers up to 30 hours per week, with a range of shifts available to support service needs. Shift patterns include:
- 7:00am-7:30pm (day shifts)
- 6:30pm-8:00am (night shifts)
- Occasional split shifts:
- 7:00am-2:00pm
- 2:00pm-7:30pm
The successful candidate will be required to commit to regular weekly shifts, with additional opportunities to provide cover for annual leave and sickness absence. This position involves a combination of day and night working, as well as supporting attendance at routine hospital appointments outside of standard shift hours as required.
Are you a compassionate and experienced carer looking for a rewarding role supporting a vibrant young client?
Due to our service user’s ongoing care needs, we are seeking an additional team member to join our experienced and supportive team. As part of the induction process, there will be an initial period of shadowing and shorter shifts to allow you to become familiar with the client and their family before working independently. As the client may require time to build familiarity and confidence with new carers, the initial period of the role will be focused on developing trust, rapport, and a strong foundation for a cohesive and effective care partnership.
Our established team will provide ongoing support throughout your induction, ensuring you feel confident, comfortable, well prepared for the role and to become part of the CCS team.
About the Role
Continuity of Care Services is looking for a compassionate and dedicated Complex Care Assistant to provide one‑to‑one support for a friendly and sociable young man in his twenties who lives with cerebral palsy and epilepsy. This is a unique opportunity to build a meaningful relationship while supporting him to live an active, fulfilling, and independent life. Our client has a fantastic sense of humour, enjoys meeting new people, and values carers who are patient, understanding, and willing to take the time to get to know him. His interests include football, gaming on his Wii, listening to music, and spending time out in the local community.
The role includes providing support both at home and in the community, including accompanying the client to college on designated days. As his healthcare needs can change, there will also be a period of time when support is required within a hospital setting.
Hospital stays can vary in length, and care requirements during these periods may differ from the client’s usual routine. Flexibility and adaptability are therefore important to ensure high‑quality, person‑centred care is maintained at all times.
A confident driver is essential, as you will be supporting community access and social activities using a Wheelchair Accessible Vehicle (WAV). Please note that there are some restrictions on the insurance which may impact whether you will be allowed to drive the WAV.
Our Clients Requirements
- Personal care
- Moving and handling
- Emergency medication administration
- Oxygen therapy
- Epilepsy support
- An understanding of Dystonia is desirable
- G&J-PEG feed & medication administration
- Maintaining a safe and tidy environment
We are seeking a dedicated and experienced care professional who meets the following criteria
- Previous care experience (essential)
- Full UK driving licence to drive a Wheelchair Accessible Vehicle (WAV) (essential)
- A caring, patient, and understanding approach to working with individuals with complex care needs
- Commitment to promoting independence and delivering person‑centred care
Please note
- Applicants must have the legal right to work in the UK. We do not offer sponsorship and cannot consider overseas candidates.
- This particular client has expressed a preference for female carers. Applications from male carers are also welcome, as alternative roles are available.
- Previous clinical skills and experience are advantageous but not essential, as comprehensive bespoke training will be provided.
Ready to join our team
If you are passionate about delivering high‑quality care and would like to become part of the CCS family, we would be delighted to hear from you.
Advantages of Joining our Team
- Fully funded and paid training and access to our training academy
- Higher than average rates of pay PLUS enhanced pay on Saturdays, Sundays and Bank Holidays
- Blue light card‑ subscription covered by us!
- Opportunities to take any Health and Social Care Qualifications Career progression
- DBS assistance
- £500 refer a friend scheme (terms & conditions apply)
- 24/7 counselling and support
- Meet & greet and shadow shifts to help settle into your new role
- Opportunities to speak to our Mental Health First Aiders
- Annual Saving Scheme
- Annual Charity Events
- Pension Scheme with The People’s pension
- Flexible working hours and local work available
Our Recruitment Process
Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin - bespoke to each client’s needs.
Complex Care Assistant employer: Continuity of Care Services
Continuity of Care Services is an exceptional employer in Thanet, Kent, offering a supportive and compassionate work environment for Complex Care Assistants. With flexible working hours, competitive pay rates, and fully funded training opportunities, employees can grow their skills while making a meaningful impact in the lives of clients. The company fosters a culture of care and community, providing additional benefits such as a Blue Light card, mental health support, and career progression pathways.
Contact Details:
Continuity of Care Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of clients with spinal injuries. Understanding their challenges and how to support their independence will show your commitment and readiness for the role.
✨Tip Number 2
Highlight any previous care experience you have, especially in complex care settings. Be prepared to discuss specific situations where you provided emotional support or assisted with personal care.
✨Tip Number 3
Demonstrate your cooking skills by preparing a simple home-cooked meal during your meet and greet. This will not only showcase your culinary abilities but also help build rapport with your client.
✨Tip Number 4
Be flexible with your availability. Since the role offers various shifts, showing that you can work different hours will make you a more attractive candidate for the position.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Complex Care Assistant. Tailor your application to highlight relevant experience and skills that match the role.
Highlight Relevant Experience:Emphasise any previous care experience you have, especially in providing support for individuals with complex needs. Use specific examples to demonstrate your ability to offer companionship, personal care, and emotional support.
Showcase Your Skills:Mention any skills that are particularly relevant to the role, such as cooking from scratch, handling medication, or any training related to personal care. If you have experience with moving and handling, be sure to include that as well.
Personalise Your Application:Consider including a brief personal statement about why you want to work as a Complex Care Assistant. This can help convey your passion for helping others and your commitment to supporting clients in their independence.
How to prepare for a job interview at Continuity of Care Services
✨Show Your Compassion
As a Complex Care Assistant, empathy and compassion are key. Be prepared to share examples from your past experiences where you demonstrated these qualities, especially in challenging situations.
✨Highlight Relevant Experience
Make sure to discuss any previous care experience you have, particularly with clients who have complex needs. This will show that you understand the responsibilities of the role and can handle them effectively.
✨Demonstrate Cooking Skills
Since cooking is an essential part of this role, be ready to talk about your cooking experience. You might even want to mention your ability to prepare healthy meals from scratch, as this is something your client values.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the client you'll be supporting. This shows your genuine interest in the position and helps you understand how you can best meet the client's needs.
