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- Tasks: Ensure an exceptional gaming experience through customer service and arcade operations.
- Company: Continue Arcades, a vibrant entertainment hub in Plymouth.
- Benefits: Competitive pay, flexible hours, profit sharing, and employee discounts.
- Why this job: Join a fun team where your personality shines and growth is encouraged.
- Qualifications: Customer service skills and a positive attitude are key.
- Other info: Dynamic work environment with opportunities for advancement.
The predicted salary is between 12 - 16 £ per hour.
About us
Continue Arcades Ltd is a small business in Plymouth, PL1 1DS. We are professional, agile, customer-centric, and our slogan is "Fun is contagious, nostalgia is visible and competition is a feeling."
Our work environment includes:
- Relaxed atmosphere
- Flexible working hours
- Growth opportunities
- Company perks
About Us:
Continue Arcades is a vibrant entertainment destination in Plymouth, dedicated to providing an immersive gaming experience for our guests. From classic arcade games to modern day simulators, we offer a diverse range of entertainment options for all ages.
Job Description:
As an Associate at Continue Arcades in Plymouth, you will play a pivotal role in ensuring that our patrons have an exceptional gaming experience. You will be responsible for various tasks related to the smooth operation of the arcade, including opening and closing duties, cleaning, order management, and delivering excellent customer service.
The Candidate:
This is an independently owned brand that has a desire to offer a friendly, inclusive and welcoming environment with extremely high levels of customer service. The ideal candidate will want to showcase their personality, positive attitude and hard work. Character is more important than experience, experience is more important than qualifications. Continue Arcades will invest in the right people.
Responsibilities:
- Opening and Closing Prep: Prepare the arcade for daily operations, including turning on machines, setting up displays, and ensuring cleanliness and organization. Conduct routine checks to ensure all equipment is functioning properly. Close down the arcade at the end of the day, including financial reports, restocking areas, shutting down equipment, and cleaning up.
- Cleaning: Maintain cleanliness and sanitation standards throughout the arcade, including gaming areas, restrooms, and common areas. Regularly inspect and clean gaming machines, ensuring they are free of debris and in optimal working condition. Monitor and replenish cleaning supplies as needed.
- Taking Orders: Assist guests with selecting and purchasing entrance tickets, drinks, snacks and other merchandise. Operate card readers and handle transactions accurately. Provide information about arcade attractions, promotions, and special events.
- Customer Service: Greet patrons warmly and assist them with any inquiries or concerns. Monitor gaming areas to ensure a safe and enjoyable experience for all guests. Resolve customer complaints or issues promptly and professionally. Promote a positive and welcoming atmosphere that encourages repeat visits and customer loyalty.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or retail environment preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math skills and proficiency in handling cash transactions.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive wages
- Profit share bonus structure.
- Flexible scheduling
- Opportunities for advancement
- Employee discounts
- Fun and dynamic work environment
Job Types: Full-time, Part-time, Permanent
Pay: From £12.71 per hour
Expected hours: 24 per week
Benefits:
- Bereavement leave
- Employee discount
- Flexitime
- Profit sharing
- Sick pay
- Work from home
Application question(s): When are you available to start? Are you happy to work weekends and late shifts? We close at 9pm and 11pm Friday and Saturday.
Work Location: In person
Associate in Cornwall employer: Continue Arcades Ltd
Contact Detail:
Continue Arcades Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, check out Continue Arcades' vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their fun and customer-centric environment.
✨Tip Number 2
Practice your people skills! Since customer service is key at Continue Arcades, think of examples from your past where you've gone above and beyond for customers. This will help you shine during the interview and demonstrate your positive attitude.
✨Tip Number 3
Dress the part! While Continue Arcades has a relaxed atmosphere, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email to express your appreciation for the opportunity. It’s a simple way to stand out and keep yourself fresh in their minds as they make their decision.
We think you need these skills to ace Associate in Cornwall
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for gaming and customer service.
Tailor Your Application: Make sure to customise your application to fit the Associate role at Continue Arcades. Highlight any relevant experience in customer service or retail, and mention how you can contribute to our fun and welcoming atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Continue Arcades Ltd
✨Show Your Personality
At Continue Arcades, they value character over experience. Be yourself during the interview! Share your passion for gaming and how you can contribute to creating a fun atmosphere. Let your enthusiasm shine through!
✨Know the Company
Familiarise yourself with Continue Arcades' offerings and their commitment to customer service. Mention specific games or experiences they provide, and express how you can enhance the guest experience. This shows genuine interest and preparation.
✨Demonstrate Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Whether it’s resolving complaints or creating a welcoming environment, be ready to discuss how you can ensure patrons have an exceptional gaming experience.
✨Be Ready for Flexibility
Since the role requires working evenings and weekends, be upfront about your availability. Show that you're adaptable and willing to meet the needs of the business. This will demonstrate your commitment to being a reliable team member.
