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- Tasks: Support HR processes and assist managers with employee relations and performance management.
- Company: AMS is a global partner focused on creating inclusive and dynamic workplaces.
- Benefits: Enjoy a hybrid work model and gain experience with a globally respected client.
- Why this job: Join a forward-thinking team and make a real impact in HR practices.
- Qualifications: Degree in Business or HR, strong data skills, and good knowledge of HR processes required.
- Other info: This is a 12-month contract based in Derby/Inchinnan.
The predicted salary is between 36000 - 60000 £ per year.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.
On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet\’s vital power needs we are looking for a HR Case Advisor for a 12-month contract based in Derby/Inchinnan (hybrid).
Job Description – The Role
As a Case Advisor you will support Business Leads in the delivery of HR Processes and Policies.
What you\’ll do:
- Provide support to Line Managers to enable HR processes to be executed efficiently and effectively supporting the HR operating model.
- Support all Business across the UK in managing sickness absence.
- Conduct investigations under the Disciplinary Procedure and supporting Line Managers with grievances raised by employees.
- Support managers with conflict issues and driving a speedy resolution.
- Support and guide Line Managers in all aspects of Performance Management and Probationary Periods.
- Produce Trends and Analyse data for all Business area on various Employee Relation aspects.
- Identify lessons learnt on all processes and identifying and implementing improvements.
- Drive continuous improvement in all relevant policies, procedures and practice.
The skills you\’ll need:
- Degree qualified in a Business or HR Discipline or equivalent experience.
- Articulate, numerate with the ability to manipulate and present data as required.
- Comfortable around key tools including Excel, PowerPoint, Word.
- Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage.
- Well-developed customer and relationship management skill set.
- Ability to influence others effectively in a business environment.
- Problem solving approach to process improvement.
Next steps
We will only accept workers operating via an Umbrella or PAYE engagement model.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
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Case Advisor employer: Contingent Workforce Solutions
Contact Detail:
Contingent Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Advisor
✨Tip Number 1
Familiarise yourself with HR processes and policies, especially those related to performance management and disciplinary procedures. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Brush up on your data analysis skills, particularly with tools like Excel. Being able to present and manipulate data effectively is crucial for the Case Advisor role, so showcasing your proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved conflicts or supported managers in HR processes in previous roles. Real-life scenarios can illustrate your problem-solving abilities and customer management skills, which are key for this position.
✨Tip Number 4
Network with professionals in the HR field, especially those familiar with the Contingent Workforce Solution model. Engaging with industry peers can provide insights and potentially lead to referrals that may enhance your application.
We think you need these skills to ace Case Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Case Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous HR experience, particularly in areas like performance management, conflict resolution, and data analysis. Use specific examples to demonstrate your capabilities.
Showcase Your Skills: Make sure to mention your proficiency with key tools such as Excel, PowerPoint, and Word. If you have experience with Workday or similar HR systems, be sure to include that as well.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the company's goals. Be sure to address your problem-solving approach and ability to influence others.
How to prepare for a job interview at Contingent Workforce Solutions
✨Understand HR Processes
Familiarise yourself with key HR processes and policies relevant to the role. Be prepared to discuss how you have supported Line Managers in executing these processes efficiently in your previous roles.
✨Data Analysis Skills
Since the role involves producing trends and analysing data, brush up on your Excel skills. Be ready to provide examples of how you've used data to drive improvements or support decision-making in past experiences.
✨Conflict Resolution Experience
Prepare to discuss specific instances where you've successfully managed conflict or grievances. Highlight your approach to resolving issues and how you supported managers during these situations.
✨Showcase Your Customer Management Skills
Demonstrate your ability to build relationships and influence others effectively. Think of examples where you've successfully navigated challenging interactions with stakeholders or colleagues.
