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- Tasks: Review and verify jobsheets, ensuring data accuracy and resolving queries.
- Company: Join Continental, a leader in innovative mobility solutions since 1871.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on excellence and teamwork.
- Why this job: Be part of a team that drives sustainable and connected mobility.
- Qualifications: Customer service experience and Office 365 knowledge are essential.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Only seeking applications from those that live in the Plymouth area or a daily commutable distance of Lee Mill.
Responsibilities
- Reviews data on jobsheets to ensure accordance with Customer working procedures, processing within a timely manner
- Verifies work carried out in accordance with vehicle history and validations
- Resolves jobsheet related queries
- Authorises costs (PO / SO)
- Ensures a high level of data accuracy
- Maintains company quality standards at all times
- Communicates effectively on all levels
- Makes timely decisions within level of authority
- Escalates all issues falling outside of the above for approval / decision
- To undertake other reasonable duties as required from time to time in support of the effective running of Conti360
Additional Information
- Only seeking applications from those that live in the Plymouth area or a commutable distance of Lee Mill
- Hybrid Working: 2 days in the office and 3 days at home. After successful completion of 8-12 weeks training based in the head office at Lee Mill, Ivybridge.
- Must have the right to work in the UK
Ready to drive with Continental? Take the first step and fill in the online application.
Qualifications
- Knowledge of the Truck Tyre fleet market desirable but not essential
- Office 365 Knowledge essential
- Previous experience in a Customer Service role
- Professional qualification in Customer Service or Business Administration desirable
- Previous administration experience requiring attention to detail ideally in a PO / SO environment
- Experience of working as part of a team striving towards excellence
Company Description
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
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C360 Administrator Front Office employer: Continental
Contact Detail:
Continental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C360 Administrator Front Office
✨Tip Number 1
Get to know the company! Research Continental and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about examples from your past experiences that highlight your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace C360 Administrator Front Office
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the job description inside out. Highlight your relevant experience and skills that match what they're looking for, especially in customer service and administration.
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, but also ensure that your points are easy to read and understand.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect how your experience aligns with the specific responsibilities of the C360 Administrator role. Show us why you’re the perfect fit!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Continental
✨Know Your Stuff
Make sure you brush up on your knowledge of the Truck Tyre fleet market, even if it's not essential. Understanding the basics will show that you're genuinely interested in the role and can help you answer questions more confidently.
✨Master Office 365
Since Office 365 knowledge is essential for this position, take some time to familiarise yourself with its features. Be ready to discuss how you've used it in previous roles, especially in relation to data accuracy and customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved queries or made timely decisions, as these are key aspects of the role.
✨Be Ready for Hybrid Working
Since this role involves hybrid working, be prepared to discuss how you manage your time and productivity when working from home. Share any strategies you have for staying organised and maintaining communication with your team.