1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London
1x Customer Solutions Strategy & Commercial Lead (Contech/AI)

1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer solutions and drive commercial success in the innovative construction tech space.
  • Company: Join Contilio, a fast-growing AI-first SaaS scaleup revolutionising the construction industry.
  • Benefits: Competitive salary, performance bonuses, equity options, and opportunities for global responsibility.
  • Why this job: Make a real impact on sustainability while shaping the future of construction technology.
  • Qualifications: 9 years in commercial roles with expertise in SaaS and construction workflows.
  • Other info: Dynamic environment with a mission to reduce CO2 emissions in construction.

The predicted salary is between 54000 - 84000 £ per year.

About Contilio

Contilio 3D AI is a fast-growing, AI-first SaaS scaleup based in London, UK. We have built the world’s first 3D AI analytics & insights platform for the largest industry on earth, construction. Our cutting-edge software automates quality verification, manufacturing-style quantity tracking, construction progress, and predictive risk analysis in hours, generating intelligent digital twins previously missing from construction. This empowers global enterprise customers to access timely, connected insights, make informed decisions, and eliminate problems with speed, saving billions in cost, time, labour, and CO2 emissions. We are on a mission to build a global category leader that creates substantial value for our customers, the planet and the global population, as 40% of the world’s CO2 originates from construction. To achieve this vision, we set ambitious goals, work hard as a team, and believe that anything is possible!

The Role

Fueled by our exponential growth and market demand, we are seeking a strategic, results-oriented, and customer-focused Solutions Strategy & Commercial Lead to join our team. In this senior customer-facing role, you will combine consulting toolkit (decks, win plans, ROI cases, and executive storytelling) with technical knowledge of SaaS and construction workflows to engage enterprise stakeholders, demo the product, and shape value-driven solutions. Post-sale, you will own the customer lifecycle, from onboarding and delivery through long-term expansion, ensuring measurable outcomes, strong executive relationships, and continuous growth.

This role offers base salary, variable compensation linked to commercial KPIs, and equity. As we expand globally, you will also gain the opportunity to take on greater responsibility. Preference for candidates with UK work authorization, though we can sponsor exceptional candidates.

What You Will Do

  • Sales and Business Development Support
  • Create and present high-quality decks, account win plans, proposals, contracts and other materials.
  • Joint sales calls, lead product demos, and answer product, technical & commercial questions.
  • Proactively generate leads, represent Contilio at events and meetings, and execute account-based marketing initiatives.
  • Customer Delivery & Success Ownership
    • Develop delivery plans for enterprise customers, and lead execution ensuring fast onboarding, measurable outcomes, and long-term adoption.
    • Ensure adoption across different user groups by aligning business processes with product capabilities, and developing training, workflows and execution playbooks.
    • Identify and resolve issues, collect feedback, and triage new feature requests.
    • Continuously demonstrate Contilio’s value and drive upsell and cross-sell opportunities in collaboration with account managers, or directly.
    • Act as a trusted advisor for delivery, tech and executive teams.
    • Build executive-ready ROI cases, strategic decks, and success plans.
    • Develop deep industry knowledge across the construction, real estate, data center space, and translate insights into measurable customer strategies, KPIs, and processes.
    • Maintain accurate CRM records, account plans, and success metrics, driving renewals and net revenue retention.
    • Contribute to customer-related strategic and operational initiatives, including pricing, product positioning, and new market entry.

    Your Core Qualifications

    • 9 years’ experience in commercial/Strategy, SaaS, and Contech/Proptech roles, ideally with exposure to both enterprise sales and customer success/delivery.
    • Strong consulting toolkit: expert in structured problem solving, structured presentations, ROI models and business cases for different buyer groups, from engineers to senior executives.
    • Solid technical credibility: deep understanding of construction management processes, enterprise SaaS, and data workflows, plus proficiency in HubSpot, PowerPoint and Excel.
    • Excellent communication and stakeholder management skills, with a proven track record of influencing and presenting to senior executives.
    • Strong commercial acumen (comfortable with contracts, financial models, proposals and account strategy), and project management skills (able to deliver complex plans with agility and autonomy).
    • You thrive in fast-paced, hands-on and evolving environments.
    • Any of the following is a plus: Experience in Contech or Proptech, exposure to enterprise SaaS sales, or supply chain strategy.
    • Bachelor's degree in Civil, Mechanical, or Electrical engineering, and/or MBA from a top school.
    • Fluency in German, Arabic or French.
    • Drive to challenge yourself and the status quo to deliver impact.

    How to apply

    Please provide a CV, a short statement on your motivations, the value you’ll bring, and your construction and commercial experience. Confirm your UK work authorization status. Due to a high number of applications, only shortlisted candidates will be contacted.

    Idea London, 69 Wilson Street, London, EC2A 2BB, UK

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    1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London employer: Contilio

    Contilio is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to drive meaningful change in the construction industry through cutting-edge AI technology. With a strong focus on professional growth, team collaboration, and sustainability, we offer competitive compensation packages, including equity options, and the opportunity to take on greater responsibilities as we expand globally. Join us in our mission to create substantial value for our customers and the planet while enjoying a supportive environment that values your contributions and encourages continuous learning.
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    Contact Detail:

    Contilio Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London

    ✨Tip Number 1

    Get to know the company inside out! Research Contilio's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.

    ✨Tip Number 2

    Network like a pro! Attend industry events or webinars where Contilio might be present. Engaging with current employees can give you insider info and make you stand out when you apply through our website.

    ✨Tip Number 3

    Prepare for those interviews! Brush up on your consulting toolkit and be ready to discuss how your experience aligns with the role. Practice presenting your ideas clearly and confidently, just like you would in a sales pitch.

    ✨Tip Number 4

    Follow up after your interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.

    We think you need these skills to ace 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London

    Consulting Toolkit
    SaaS Knowledge
    Construction Workflows
    Customer Lifecycle Management
    Sales and Business Development
    Technical Credibility
    Stakeholder Management
    Communication Skills
    Project Management
    ROI Modelling
    Account Strategy
    CRM Proficiency
    Problem Solving
    Agility in Fast-Paced Environments
    Commercial Acumen

    Some tips for your application 🫡

    Craft a Compelling CV: Your CV is your first impression, so make it count! Tailor it to highlight your experience in commercial strategy and SaaS, especially in the construction sector. Use clear headings and bullet points to make it easy for us to spot your key achievements.

    Show Your Motivation: In your statement, let us know why you're excited about this role at Contilio. Share what drives you and how your background aligns with our mission. We love seeing genuine passion for the industry and the impact we can make together!

    Highlight Relevant Experience: Be specific about your experience in customer success and enterprise sales. Mention any relevant projects or roles that demonstrate your ability to engage stakeholders and deliver measurable outcomes. We want to see how you can bring value to our team!

    Check Your Work Authorization: Don’t forget to confirm your UK work authorization status in your application. This helps us streamline the process and focus on candidates who are ready to hit the ground running. We’re excited to see your application on our website!

    How to prepare for a job interview at Contilio

    ✨Know Your Stuff

    Make sure you have a solid understanding of Contilio's 3D AI analytics platform and how it fits into the construction industry. Brush up on key concepts in SaaS, construction workflows, and the specific challenges faced by enterprise customers. This will help you speak confidently about how you can add value.

    ✨Showcase Your Consulting Skills

    Prepare to demonstrate your consulting toolkit during the interview. Bring examples of high-quality decks, ROI models, or business cases you've created in the past. Be ready to discuss how you’ve used these tools to influence stakeholders and drive successful outcomes.

    ✨Engage with Executive Storytelling

    Practice your storytelling skills! You’ll need to present complex ideas in a way that resonates with senior executives. Think about how you can weave together technical details and strategic insights to create a compelling narrative about how Contilio can solve their problems.

    ✨Be Ready for Real-World Scenarios

    Expect scenario-based questions that assess your problem-solving abilities and commercial acumen. Prepare to discuss how you would handle specific customer situations, from onboarding to upselling, and demonstrate your ability to think on your feet while aligning solutions with customer needs.

    1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London
    Contilio
    Location: London

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    • 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in London

      London
      Full-Time
      54000 - 84000 £ / year (est.)
    • C

      Contilio

      50-100
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