1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill
1x Customer Solutions Strategy & Commercial Lead (Contech/AI)

1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill

Harrow on the Hill Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer solutions and drive commercial growth in the innovative Contech/AI sector.
  • Company: Join a fast-growing AI-first SaaS scaleup revolutionising the construction industry.
  • Benefits: Competitive salary, equity options, and opportunities for global responsibility.
  • Why this job: Make a real impact on sustainability while shaping the future of construction technology.
  • Qualifications: 9 years in commercial strategy, SaaS, and Contech/Proptech roles required.
  • Other info: Dynamic environment with a focus on innovation and teamwork.

The predicted salary is between 43200 - 72000 £ per year.

Contilio 3D AI is a fast-growing, AI-first SaaS scaleup based in London, UK. We have built the world’s first 3D AI analytics & insights platform for the largest industry on earth, construction. Our cutting-edge software automates quality verification, manufacturing-style quantity tracking, construction progress, and predictive risk analysis in hours, generating intelligent digital twins previously missing from construction. This empowers global enterprise customers to access timely, connected insights, make informed decisions, and eliminate problems with speed, saving billions in cost, time, labour, and CO2 emissions.

We are on a mission to build a global category leader that creates substantial value for our customers, the planet and the global population, as 40% of the world’s CO2 originates from construction. To achieve this vision, we set ambitious goals, work hard as a team, and believe that anything is possible!

The Role: fueled by our exponential growth and market demand, we are seeking a strategic, results-oriented, and customer-focused Solutions Strategy & Commercial Lead to join our team. In this senior customer-facing role, you will combine consulting toolkit (decks, win plans, ROI cases, and executive storytelling) with technical knowledge of SaaS and construction workflows to engage enterprise stakeholders, demo the product, and shape value-driven solutions. Post-sale, you will own the customer lifecycle, from onboarding and delivery through long-term expansion, ensuring measurable outcomes, strong executive relationships, and continuous growth.

This role offers base salary, variable compensation linked to commercial KPIs, and equity. As we expand globally, you will also gain the opportunity to take on greater responsibility. Preference for candidates with UK work authorization, though we can sponsor exceptional candidates.

What You Will Do

  • Create and present high-quality decks, account win plans, proposals, contracts and other materials.
  • Joint sales calls, lead product demos, and answer product, technical & commercial questions.
  • Proactively generate leads, represent Contilio at events and meetings, and execute account-based marketing initiatives.
  • Develop delivery plans for enterprise customers, and lead execution ensuring fast onboarding, measurable outcomes, and long-term adoption.
  • Ensure adoption across different user groups by aligning business processes with product capabilities, and developing training, workflows and execution playbooks.
  • Identify and resolve issues, collect feedback, and triage new feature requests.
  • Continuously demonstrate Contilio's value and drive upsell and cross-sell opportunities in collaboration with account managers, or directly.
  • Act as a trusted advisor for delivery, tech and executive teams.
  • Build executive-ready ROI cases, strategic decks, and success plans.
  • Develop deep industry knowledge across the construction, real estate, data center space, and translate insights into measurable customer strategies, KPIs, and processes.
  • Maintain accurate CRM records, account plans, and success metrics, driving renewals and net revenue retention.
  • Contribute to customer-related strategic and operational initiatives, including pricing, product positioning, and new market entry.

Your Core Qualifications

  • 9 years' experience in commercial/Strategy, SaaS, and Contech/Proptech roles, ideally with exposure to both enterprise sales and customer success/delivery.
  • Strong consulting toolkit: expert in structured problem solving, structured presentations, ROI models and business cases for different buyer groups, from engineers to senior executives.
  • Solid technical credibility: deep understanding of construction management processes, enterprise SaaS, and data workflows, plus proficiency in HubSpot, PowerPoint and Excel.
  • Excellent communication and stakeholder management skills, with a proven track record of influencing and presenting to senior executives.
  • Strong commercial acumen (comfortable with contracts, financial models, proposals and account strategy), and project management skills (able to deliver complex plans with agility and autonomy).
  • You thrive in fast-paced, hands-on and evolving environments.

Any Of The Following Is a Plus

  • Experience in Contech or Proptech, exposure to enterprise SaaS sales, or supply chain strategy.
  • Bachelor's degree in Civil, Mechanical, or Electrical engineering, and/or MBA from a top school.
  • Fluency in German, Arabic or French.
  • Drive to challenge yourself and the status quo to deliver impact.

How To Apply: Please provide a CV, a short statement on your motivations, the value you'll bring, and your construction and commercial experience. Confirm your UK work authorization status. Due to a high number of applications, only shortlisted candidates will be contacted. Contilio is an Equal Opportunities Employer and welcomes applications from all sections of the community.

1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill employer: Contilio 3D AI

Contilio 3D AI is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to drive meaningful change in the construction industry through cutting-edge AI technology. With a strong focus on employee growth, we offer competitive compensation packages, including equity options, and the opportunity to take on greater responsibilities as we expand globally. Join us in our mission to create substantial value for our customers and the planet while working in the vibrant city of London, where collaboration and creativity thrive.
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Contact Detail:

Contilio 3D AI Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill

✨Tip Number 1

Get to know the company inside out! Research Contilio's products, values, and recent news. This way, when you get that interview, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for those tricky interview questions! Think about how your experience aligns with the role of Customer Solutions Strategy & Commercial Lead. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill

Consulting Toolkit
SaaS Knowledge
Construction Workflows
Customer Lifecycle Management
Account-Based Marketing
Delivery Planning
Stakeholder Management
ROI Modelling
Project Management
CRM Proficiency
Communication Skills
Commercial Acumen
Problem Solving
Technical Credibility
Agility in Fast-Paced Environments

Some tips for your application 🫡

Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in commercial strategy and SaaS, especially in the construction sector. Tailor it to showcase how your skills align with our mission at Contilio.

Write a Motivational Statement: This is your chance to shine! Share why you're passionate about the role and how you can contribute to our growth. Be specific about your past experiences and how they relate to the challenges we face in the Contech space.

Showcase Your Technical Knowledge: We love candidates who understand the ins and outs of SaaS and construction workflows. Use your application to demonstrate your technical credibility and how you've successfully navigated similar environments in the past.

Be Clear About Your Work Authorization: Don’t forget to confirm your UK work authorization status in your application. It’s a crucial part of the process, and being upfront about it helps us streamline our hiring!

How to prepare for a job interview at Contilio 3D AI

✨Know Your Stuff

Make sure you have a solid understanding of the construction industry and SaaS solutions. Brush up on key concepts related to AI in construction, as well as the specific challenges and opportunities that Contilio addresses. This will help you speak confidently about how you can contribute to their mission.

✨Showcase Your Consulting Skills

Prepare to demonstrate your consulting toolkit during the interview. Bring examples of high-quality decks, ROI cases, or success plans you've created in the past. This will not only highlight your experience but also show how you can effectively communicate value to enterprise stakeholders.

✨Engage with Executive Storytelling

Practice your storytelling skills to convey complex ideas simply and engagingly. Be ready to share how you've influenced senior executives in previous roles, and think of ways to relate your experiences to the strategic goals of Contilio. This will help you connect with the interviewers on a deeper level.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of Contilio's business and the role. Inquire about their current challenges in customer success or how they measure the impact of their solutions. This shows your genuine interest in the company and helps you assess if it's the right fit for you.

1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill
Contilio 3D AI
Location: Harrow on the Hill

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  • 1x Customer Solutions Strategy & Commercial Lead (Contech/AI) in Harrow on the Hill

    Harrow on the Hill
    Full-Time
    43200 - 72000 £ / year (est.)
  • C

    Contilio 3D AI

    50-100
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