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- Tasks: Lead customer solutions and drive commercial growth in the innovative Contech/AI sector.
- Company: Join a fast-growing AI-first SaaS scaleup revolutionising the construction industry.
- Benefits: Competitive salary, equity options, and opportunities for global responsibility.
- Why this job: Make a real impact on sustainability while shaping the future of construction technology.
- Qualifications: 9 years in commercial strategy, SaaS, and Contech/Proptech roles with strong consulting skills.
- Other info: Dynamic environment with a mission to reduce CO2 emissions in construction.
The predicted salary is between 48000 - 72000 £ per year.
Customer Solutions Strategy & Commercial Lead (Contech/AI)
Contilio 3D AI is a fast-growing, AI-first SaaS scaleup based in London, UK. We\’ve built the world’s first 3D AI analytics & insights platform for the largest industry on earth, construction. Our cutting-edge software automates quality verification, manufacturing-style quantity tracking, construction progress, and predictive risk analysis in hours, generating intelligent digital twins previously missing from construction. This empowers global enterprise customers to access timely, connected insights, make informed decisions, and eliminate problems with speed, saving billions in cost, time, labour, and CO2 emissions.
We are on a mission to build a global category leader that creates substantial value for our customers, the planet and the global population, as 40% of the world’s CO2 originates from construction. To achieve this vision, we set ambitious goals, work hard as a team, and believe that anything is possible!
The Role: fueled by our exponential growth and market demand, we are seeking a strategic, results-oriented, and customer-focused Solutions Strategy & Commercial Lead to join our team. In this senior customer-facing role, you will combine consulting toolkit (decks, win plans, ROI cases, and executive storytelling) with technical knowledge of SaaS and construction workflows to engage enterprise stakeholders, demo the product, and shape value-driven solutions. Post-sale, you will own the customer lifecycle, from onboarding and delivery through long-term expansion, ensuring measurable outcomes, strong executive relationships, and continuous growth.
This role offers base salary, variable compensation linked to commercial KPIs, and equity. As we expand globally, you will also gain the opportunity to take on greater responsibility.
Preference for candidates with UK work authorization, though we can sponsor exceptional candidates.
What You Will Do
- Sales and Business Development Support
- Create and present high-quality decks, account win plans, proposals, contracts and other materials.
- Joint sales calls, lead product demos, and answer product, technical & commercial questions.
- Proactively generate leads, represent Contilio at events and meetings, and execute account-based marketing initiatives.
- Customer Delivery & Success Ownership
- Develop delivery plans for enterprise customers, and lead execution ensuring fast onboarding, measurable outcomes, and long-term adoption.
- Ensure adoption across different user groups by aligning business processes with product capabilities, and developing training, workflows and execution playbooks.
- Identify and resolve issues, collect feedback, and triage new feature requests.
- Continuously demonstrate Contilio\’s value and drive upsell and cross-sell opportunities in collaboration with account managers, or directly.
- Act as a trusted advisor for delivery, tech and executive teams.
- Customer Strategy & Commercial Growth
- Build executive-ready ROI cases, strategic decks, and success plans.
- Develop deep industry knowledge across the construction, real estate, data center space, and translate insights into measurable customer strategies, KPIs, and processes.
- Maintain accurate CRM records, account plans, and success metrics, driving renewals and net revenue retention.
- Contribute to customer-related strategic and operational initiatives, including pricing, product positioning, and new market entry.
Your Core Qualifications
- 9 years’ experience in commercial/Strategy, SaaS, and Contech/Proptech roles, ideally with exposure to both enterprise sales and customer success/delivery.
- Strong consulting toolkit: expert in structured problem solving, structured presentations, ROI models and business cases for different buyer groups, from engineers to senior executives.
- Solid technical credibility: deep understanding of construction management processes, enterprise SaaS, and data workflows, plus proficiency in HubSpot, PowerPoint and Excel.
- Excellent communication and stakeholder management skills, with a proven track record of influencing and presenting to senior executives.
- Strong commercial acumen (comfortable with contracts, financial models, proposals and account strategy), and project management skills (able to deliver complex plans with agility and autonomy).
- You thrive in fast-paced, hands-on and evolving environments.
Any Of The Following Is a Plus
- Experience in Contech or Proptech, exposure to enterprise SaaS sales, or supply chain strategy.
- Bachelor’s degree in Civil, Mechanical, or Electrical engineering, and/or MBA from a top school.
- Fluency in German, Arabic or French.
- Drive to challenge yourself and the status quo to deliver impact.
How To Apply: Please provide a CV, a short statement on your motivations, the value you\’ll bring, and your construction and commercial experience. Confirm your UK work authorization status.
Due to a high number of applications, only shortlisted candidates will be contacted.
Contilio is an Equal Opportunities Employer and welcomes applications from all sections of the community.
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1x Customer Solutions Strategy & Commercial Lead (Contech/AI) employer: Contilio 3D AI
Contact Detail:
Contilio 3D AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1x Customer Solutions Strategy & Commercial Lead (Contech/AI)
✨Tip Number 1
Get to know the company inside out! Research Contilio's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where Contilio might be present. Engaging with current employees can give you insider info and make you stand out when you apply through our website.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Solutions Strategy & Commercial Lead. Highlight your consulting skills and technical knowledge to impress during interviews.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them why you're the perfect fit for the team.
We think you need these skills to ace 1x Customer Solutions Strategy & Commercial Lead (Contech/AI)
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in commercial strategy and SaaS, and don’t forget to showcase your consulting toolkit skills. Tailor it to reflect how you can add value to our mission at Contilio.
Write a Motivational Statement: This is your chance to shine! Share why you're excited about the role and how your background aligns with our goals. Be specific about what you bring to the table and how you can help us drive growth and innovation in the construction industry.
Showcase Your Technical Knowledge: We love candidates who understand the ins and outs of construction management and SaaS. Use your application to demonstrate your technical credibility and how you can leverage that knowledge to engage enterprise stakeholders effectively.
Confirm Your Work Authorization: Don’t forget to mention your UK work authorization status in your application. It’s a key requirement for us, and being upfront about it will save time for both you and our team!
How to prepare for a job interview at Contilio 3D AI
✨Know Your Stuff
Make sure you have a solid understanding of the construction industry and SaaS solutions. Brush up on key concepts, trends, and challenges in Contech/Proptech. This will help you engage confidently with interviewers and demonstrate your expertise.
✨Showcase Your Consulting Skills
Prepare to discuss your experience with structured problem-solving and creating compelling presentations. Bring examples of ROI models or business cases you've developed, as this role requires a strong consulting toolkit. Be ready to explain how these skills can drive value for customers.
✨Demonstrate Customer-Centric Thinking
Highlight your experience in customer success and delivery. Share specific examples of how you've built relationships with enterprise clients and ensured their satisfaction. This will show that you understand the importance of customer lifecycle management in driving growth.
✨Be Ready for Technical Questions
Expect questions about construction management processes and data workflows. Brush up on your technical knowledge and be prepared to discuss how you can leverage this understanding to create value-driven solutions for clients. This will set you apart as a candidate who can bridge the gap between tech and business.
