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- Tasks: Lead client onboarding and platform implementation for a cutting-edge property management solution.
- Company: Join an innovative PropTech SaaS business revolutionising residential real estate management.
- Benefits: Enjoy hybrid working, competitive salary, annual bonus, and great corporate perks.
- Why this job: Be part of a rapidly growing company with significant advancement opportunities and a positive impact on the industry.
- Qualifications: Degree-level education or equivalent experience in IT, plus skills in CRM and data analysis.
- Other info: Flexible working arrangements with 2-4 days onsite; ideal for tech-savvy, motivated individuals.
The predicted salary is between 42000 - 84000 £ per year.
Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution.
The organisation is part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement.
Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You'll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements.
Excellent project management and communication skills will be required.
Responsibilities:- Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations.
- Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software.
- Develop / document best-practice and training materials with regards to system configuration, setup, and operation.
- Help to define business requirements and user stories for system operation and reporting.
- Provide support for business applications.
- Serve as a liaison between product vendors and internal users.
- Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel.
- Perform systems analysis, business process analysis and design.
- Assist in writing technical specifications and user cases to meet business requirements.
- Requirements gathering, solution analysis, reporting and recommendation reports.
- Project Management including the development of project plans and performance monitoring.
- Software systems implementation, support, monitoring & troubleshooting.
- Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms).
- Enterprise CRM solutions like Salesforce, HubSpot or similar.
- Experience with business intelligence and reporting, for example Tableau, PowerBI or similar.
- Some experience with finance systems, for example Sage, Qube, IRIS or similar.
- Excellent skills with Microsoft Excel, PowerPoint.
- Project planning and project management experience.
- Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline.
You’ll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail. You must be a highly effective communicator, both written and verbally.
Desirable Experience:- Experience with property management software MRI Qube, Yardi or similar.
- Experience with Microsoft SQL.
- Experience with ETL Tools and Data Migration.
- Experience with Data Analysis, Data mapping and UML.
- Experience with programming languages (Python, Ruby, C++, PHP, etc).
Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business)
50k - 60k basic + annual bonus + benefits
SaaS Solutions Manager in South East London employer: Context
Contact Detail:
Context Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Solutions Manager in South East London
✨Tip Number 1
Familiarise yourself with the specific SaaS products mentioned in the job description, such as Salesforce and HubSpot. Understanding their functionalities will not only help you during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the PropTech industry, especially those who have experience with property management software like MRI Qube or Yardi. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your project management skills, particularly in relation to software implementation. Consider obtaining a certification or attending workshops that focus on Agile methodologies, as these are often valued in tech roles.
✨Tip Number 4
Prepare to discuss your experience with data analysis tools like Tableau and Power BI. Be ready to share specific examples of how you've used these tools to drive business decisions or improve processes in previous roles.
We think you need these skills to ace SaaS Solutions Manager in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS product implementation, client onboarding, and project management. Use keywords from the job description, such as 'CRM', 'BI Tooling', and 'data analysis' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your skills in managing software implementations and your ability to communicate effectively with clients.
Showcase Technical Skills: In your application, emphasise your technical skills related to CRM systems like Salesforce or HubSpot, and BI tools like Tableau or Power BI. Provide examples of how you've used these tools in previous roles to solve problems or improve processes.
Highlight Project Management Experience: Detail your project management experience, including any methodologies you are familiar with. Discuss how you've developed project plans, monitored performance, and ensured successful implementation of software solutions in past positions.
How to prepare for a job interview at Context
✨Showcase Your Technical Expertise
As a SaaS Solutions Manager, you'll need to demonstrate your knowledge of software systems and tools like Salesforce, HubSpot, and BI tools such as Tableau or Power BI. Be prepared to discuss specific projects where you've implemented these technologies and how they benefited the client.
✨Highlight Your Project Management Skills
This role requires excellent project management abilities. Share examples of how you've successfully managed projects in the past, including your approach to planning, monitoring performance, and ensuring timely delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Problem-Solving Scenarios
Expect to face questions about how you would handle challenges during client onboarding or implementation. Think of specific instances where you've identified issues and proposed effective solutions. This will showcase your analytical skills and ability to think on your feet.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice articulating complex technical concepts in a way that is easy to understand. During the interview, focus on being concise and clear, ensuring that your passion for technology and client success shines through.
