At a Glance
- Tasks: Implement and optimise software solutions while delivering training and support to customers.
- Company: Join a successful software solutions provider with a focus on growth and innovation.
- Benefits: Up to £40,000 PA, hybrid working, and opportunities for career development.
- Other info: Dynamic role with potential for UK and international travel.
- Why this job: Be part of exciting projects that make a real difference for customers.
- Qualifications: Experience in software configuration, strong SQL skills, and excellent communication.
The predicted salary is between 40000 - 40000 £ per year.
We're recruiting on behalf of a successful software solutions provider seeking a Professional Services Consultant to join their growing team. This is a varied, customer-facing role combining software implementation, system configuration, testing, training, technical support and project delivery. You'll work closely with customers to implement and optimise business-critical software solutions while gaining exposure to the full project lifecycle.
You are a motivated and technically capable professional who enjoys solving problems, working with customers and delivering successful software solutions. You'll be organised, adaptable and keen to develop your career within software consultancy and professional services.
Key Responsibilities:- Configure and implement software solutions for customers
- Deliver customer projects, training and system rollouts
- Support User Acceptance Testing (UAT) and go-live activities
- Investigate and resolve customer issues
- Write and maintain project and technical documentation
- Design and execute test plans and test scripts
- Work closely with development and technical teams to resolve issues
- Provide ongoing customer support and consultancy
- Experience configuring or supporting software applications
- Strong SQL querying and data analysis skills
- Customer-facing technical support or implementation experience
- Excellent communication and stakeholder management skills
- Strong troubleshooting and problem-solving ability
- XML, XSLT, HTML, APIs or SSRS
- Software implementation or Professional Services experience
- User training delivery
- Workflow, document management or financial software solutions
- Project management or software testing experience
The role may involve UK and occasional international travel. Hybrid working once passed probation, 1-2 days per week on site. This is an excellent opportunity for a Professional Services Consultant looking to work on varied, customer-facing projects within a stable and growing organisation.
Professional Services Consultant in Portsmouth employer: Context
Join a dynamic and innovative software solutions provider in Southampton, where you'll thrive in a supportive work culture that values collaboration and professional growth. With hybrid working options and a focus on employee development, this role offers you the chance to engage with diverse projects while enjoying a competitive salary and the opportunity to enhance your technical skills in a customer-centric environment.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Consultant in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Professional Services Consultant role.
✨Tip Number 2
Prepare for the interview by researching the company and its software solutions. We want you to show off your knowledge about their products and how you can help implement them effectively. Tailor your answers to highlight your experience with customer-facing roles and problem-solving skills.
✨Tip Number 3
Practice your technical skills! Brush up on SQL querying and data analysis, as these are key for the role. We suggest doing mock interviews with friends or using online platforms to get comfortable discussing your technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Professional Services Consultant in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience with software implementation, customer support, and any relevant technical skills like SQL or XML. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and customer-facing experience – we love that!
Showcase Your Technical Skills:Since this role involves a lot of technical work, make sure to highlight your technical skills clearly. Whether it's SQL querying or software configuration, we want to know how you can contribute to our projects and help our customers succeed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Context
✨Know Your Software Inside Out
Make sure you’re familiar with the software solutions the company provides. Brush up on any relevant technologies like SQL, XML, or APIs. Being able to discuss how you've used these in past roles will show your technical capability and enthusiasm for the position.
✨Prepare for Customer Scenarios
Since this role is customer-facing, think of examples where you've successfully resolved customer issues or delivered training. Prepare to discuss specific situations where your problem-solving skills shone through, as this will demonstrate your ability to handle real-world challenges.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts clearly and confidently.
✨Show Your Organisational Skills
Be ready to talk about how you manage multiple projects or tasks. Share examples of how you’ve kept things organised during software implementations or training sessions. This will highlight your adaptability and readiness to thrive in a dynamic environment.
