At a Glance
- Tasks: Implement and optimise software solutions while delivering training and support to customers.
- Company: Join a successful software solutions provider with a focus on growth and innovation.
- Benefits: Up to £40,000 PA, hybrid working, and opportunities for career development.
- Other info: Dynamic role with potential for travel and exposure to the full project lifecycle.
- Why this job: Be part of exciting projects that make a real difference for customers.
- Qualifications: Experience in software configuration and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
We're recruiting on behalf of a successful software solutions provider seeking a Professional Services Consultant to join their growing team. This is a varied, customer-facing role combining software implementation, system configuration, testing, training, technical support and project delivery. You'll work closely with customers to implement and optimise business-critical software solutions while gaining exposure to the full project lifecycle. You are a motivated and technically capable professional who enjoys solving problems, working with customers and delivering successful software solutions. You'll be organised, adaptable and keen to develop your career within software consultancy and professional services.
Key Responsibilities:
- Configure and implement software solutions for customers
- Deliver customer projects, training and system rollouts
- Support User Acceptance Testing (UAT) and go-live activities
- Investigate and resolve customer issues
- Write and maintain project and technical documentation
- Design and execute test plans and test scripts
- Work closely with development and technical teams to resolve issues
- Provide ongoing customer support and consultancy
Requirements:
- Experience configuring or supporting software applications
- Strong SQL querying and data analysis skills
- Customer-facing technical support or implementation experience
- Excellent communication and stakeholder management skills
- Strong troubleshooting and problem-solving ability
Desirable skills:
- XML, XSLT, HTML, APIs or SSRS
- Software implementation or Professional Services experience
- User training delivery
- Workflow, document management or financial software solutions
- Project management or software testing experience
The role may involve UK and occasional international travel. Hybrid working once passed probation, 1-2 days per week on site. This is an excellent opportunity for a Professional Services Consultant looking to work on varied, customer-facing projects within a stable and growing organisation.
Locations
Professional Services Consultant in Hampshire, Portsmouth employer: Context
Join a dynamic and innovative software solutions provider in Southampton, where you'll thrive in a hybrid working environment that promotes flexibility and work-life balance. With a strong focus on employee development, you'll have access to ongoing training and career growth opportunities while collaborating with a supportive team dedicated to delivering exceptional customer service. Experience the satisfaction of solving real-world problems and making a meaningful impact through your work in a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Consultant in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Professional Services Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to software implementation and customer support. We recommend doing mock interviews with friends or using online resources to boost your confidence and showcase your problem-solving skills.
✨Tip Number 3
Showcase your technical skills! If you’ve got experience with SQL or any other relevant tech, make sure to highlight that in conversations. We want to see how you can bring value to the team, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Professional Services Consultant position!
We think you need these skills to ace Professional Services Consultant in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with software implementation and customer-facing roles. We want to see how your skills match the job description, so don’t be shy about showcasing your SQL querying and troubleshooting abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about software consultancy and how your previous experiences have prepared you for this role. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in past roles. We’re looking for someone who enjoys solving problems, so share specific instances where you’ve made a difference for customers or projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Context
✨Know Your Software Inside Out
Make sure you’re familiar with the software solutions the company provides. Brush up on any relevant technologies like SQL, XML, or APIs. Being able to discuss how you've configured or supported similar applications will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled customer issues in the past. Think about specific scenarios where your troubleshooting skills made a difference. This will demonstrate your ability to handle challenges effectively, which is crucial for a Professional Services Consultant.
✨Communicate Clearly and Confidently
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers during the interview. This will help you convey your experience in a concise and impactful way.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's projects, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to demonstrate your knowledge about the industry.
