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- Tasks: Resolve technical issues and support infrastructure in a dynamic office environment.
- Company: Join a leading Managed Services Provider dedicated to exceptional service delivery.
- Benefits: Enjoy a competitive salary up to £45k and opportunities for continuous learning.
- Why this job: Be part of a collaborative team, tackling exciting projects and enhancing your tech skills.
- Qualifications: Experience with Azure, M365, and server administration is essential.
- Other info: This role is office-based in Preston; UK work eligibility required.
The predicted salary is between 36000 - 54000 £ per year.
An exciting opportunity has arisen for a skilled 3rd Line Engineer to join our Managed Services Provider (MSP) client. As the final escalation point for all technical issues, you will play a pivotal role in ensuring exceptional service delivery while gaining exposure to regular project work (office moves, email/O365 migrations etc.). This position is ideal for a proactive and experienced individual who thrives in a collaborative environment.
Responsibilities:
- Serve as the final point of escalation for technical issues, providing expert resolution.
- Assist with infrastructure support, including Azure, Microsoft 365, server administration, and related technologies.
- Collaborate on project work, contributing your expertise to deliver innovative solutions.
- Ensure smooth functionality and efficiency of IT systems within a managed service framework.
Requirements:
- Proven experience in infrastructure support (e.g., Azure, M365, Server Administration).
- Prior experience working within a Managed Services Provider (MSP) environment.
- Strong problem-solving skills with a meticulous attention to detail.
- Excellent communication skills to liaise with clients and internal teams.
- A passion for technology and continuous learning.
Paying up to 45k, depending on experience. Office based. Must be eligible to work in the UK.
3rd Line Engineer in Preston, Lancashire employer: Context
Contact Detail:
Context Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer in Preston, Lancashire
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure and Microsoft 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals already working in Managed Services Providers (MSPs). Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills. Practice common scenarios you might face as a 3rd Line Engineer, as demonstrating your thought process can impress interviewers.
✨Tip Number 4
Showcase your passion for technology during the interview. Discuss any recent projects or learning experiences that highlight your commitment to continuous improvement and staying updated with industry trends.
We think you need these skills to ace 3rd Line Engineer in Preston, Lancashire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in infrastructure support, particularly with Azure and Microsoft 365. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and continuous learning. Mention your experience in a Managed Services Provider environment and how it aligns with the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to collaborate effectively with teams. Provide examples of how you've successfully resolved technical issues in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Context
✨Showcase Your Technical Expertise
As a 3rd Line Engineer, you'll need to demonstrate your knowledge in infrastructure support, particularly with Azure and Microsoft 365. Be prepared to discuss specific projects or challenges you've faced in these areas, highlighting your problem-solving skills.
✨Emphasise Collaboration Skills
Since the role involves working closely with teams and clients, it's crucial to showcase your ability to collaborate effectively. Share examples of how you've worked in a team environment, especially in a Managed Services Provider context, to deliver successful outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting abilities. Think about past experiences where you resolved complex technical issues and be ready to explain your thought process and the steps you took to reach a solution.
✨Express Your Passion for Continuous Learning
The tech field is always evolving, so it's important to convey your enthusiasm for continuous learning. Discuss any recent certifications, courses, or technologies you're exploring, as this shows your commitment to staying current in the industry.
