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- Tasks: Lead client onboarding and platform implementation for a cutting-edge property management solution.
- Company: Join an established PropTech SaaS business revolutionising residential real estate management in Central London.
- Benefits: Enjoy hybrid working, competitive salary, annual bonus, and various corporate perks.
- Why this job: Be part of a dynamic team with significant growth opportunities and a chance to make an impact.
- Qualifications: Degree-level education or equivalent experience in IT, with skills in project management and data analysis.
- Other info: Work in a fast-paced environment with a focus on innovation and client satisfaction.
The predicted salary is between 42000 - 72000 £ per year.
Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation is part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement.
Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You’ll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements. Excellent project management and communication skills will be required.
Responsibilities:- Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations.
- Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software.
- Develop / document best-practice and training materials with regards to system configuration, setup, and operation.
- Help to define business requirements and user stories for system operation and reporting.
- Provide support for business applications.
- Serve as a liaison between product vendors and internal users.
- Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel.
- Perform systems analysis, business process analysis and design.
- Assist in writing technical specifications and user cases to meet business requirements.
- Requirements gathering, solution analysis, reporting and recommendation reports.
- Project Management including the development of project plans and performance monitoring.
- Software systems implementation, support, monitoring & troubleshooting.
- Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms).
- Enterprise CRM solutions like Salesforce, HubSpot or similar.
- Experience with business intelligence and reporting, for example Tableau, PowerBI or similar.
- Some experience with finance systems, for example Sage, Qube, IRIS or similar.
- Excellent skills with Microsoft Excel, PowerPoint.
- Project planning and project management experience.
- Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline.
You’ll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail. You must be a highly effective communicator, both written and verbally.
Desirable Experience:- Experience with property management software MRI Qube, Yardi or similar.
- Experience with Microsoft SQL.
- Experience with ETL Tools and Data Migration.
- Experience with Data Analysis, Data mapping and UML.
- Experience with programming languages (Python, Ruby, C++, PHP, etc).
Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business) 50k - 60k basic + annual bonus + benefits.
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saas Solutions Manager (London Area)
✨Tip Number 1
Familiarise yourself with the specific SaaS products and tools mentioned in the job description, such as Salesforce, HubSpot, Tableau, and Power BI. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the PropTech industry, especially those who have experience with property management software. Engaging in conversations about current trends and challenges can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've successfully led implementations or onboarding processes in the past, as this will be crucial for showcasing your fit for the Solutions Manager role.
✨Tip Number 4
Stay updated on the latest developments in the residential real estate sector and how technology is transforming it. This knowledge will help you engage in meaningful discussions during interviews and show that you're genuinely interested in the company's mission.
We think you need these skills to ace Saas Solutions Manager (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS product implementation, client onboarding, and project management. Use keywords from the job description, such as 'CRM', 'BI Tooling', and 'data analysis' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss specific experiences that demonstrate your ability to lead client onboarding and improve workflows, as well as your familiarity with tools like Salesforce, Tableau, and SQL.
Showcase Your Technical Skills: Highlight your technical skills prominently, especially those related to software systems implementation and data analysis. Mention any experience you have with finance systems or programming languages, as these are desirable for the role.
Prepare for Potential Questions: Anticipate questions related to your project management experience and how you've handled challenges in previous roles. Be ready to discuss specific examples of how you've improved processes or solved issues in a SaaS environment.
How to prepare for a job interview at Context Recruitment
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of the SaaS product you'll be working with. Familiarise yourself with its features, benefits, and how it compares to competitors. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management, especially in relation to client onboarding and implementation. Highlight specific examples where you've successfully managed projects, dealt with challenges, and delivered results on time.
✨Demonstrate Technical Proficiency
Since the role involves working with various tools like SQL, Tableau, and CRM systems, be ready to discuss your technical skills. Provide examples of how you've used these tools in past roles to solve problems or improve processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle client interactions. Think of situations where you've had to troubleshoot issues or implement solutions, and be ready to explain your thought process and outcomes.
