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- Tasks: Log and manage tickets for hardware and software issues while installing and configuring systems.
- Company: Leading construction engineering business with a focus on innovation.
- Benefits: Competitive daily rate of £350 - £375, outside IR35.
- Why this job: Join a dynamic team and enhance your tech skills in a fast-paced environment.
- Qualifications: Strong background in helpdesk procedures and ability to work under pressure.
- Other info: Full-time onsite role from 08:00 to 17:00 for an initial 3-month contract.
The predicted salary is between 42000 - 63000 £ per year.
A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. The role involves logging and managing tickets for hardware and software issues, as well as installing and configuring various systems.
Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure. The position requires onsite full-time commitment from 08:00 to 17:00, and offers a competitive daily rate of £350 - £375 outside IR35.
Onsite Service Desk Engineer — Windows, AD, Teams employer: Context Recruitment
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Service Desk Engineer — Windows, AD, Teams
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction engineering sector and let them know you're on the hunt for an Onsite Service Desk Engineer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your helpdesk procedures and be ready to discuss how you've tackled hardware and software issues in the past. We want you to shine when it comes to showcasing your problem-solving skills.
✨Tip Number 3
Don’t forget to research the company! Knowing about the construction engineering business you're applying to will help you tailor your responses and show that you're genuinely interested in the role. Plus, it’ll give you some great talking points during the interview.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for proactive candidates like you who are ready to jump into the action and make a difference on the service desk.
We think you need these skills to ace Onsite Service Desk Engineer — Windows, AD, Teams
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, Active Directory, and Teams. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk Engineer role. Share specific examples of how you've handled pressure and resolved issues in past positions.
Showcase Your Helpdesk Experience: Since this role is all about managing tickets and troubleshooting, make sure to detail your helpdesk experience. We love seeing how you've successfully logged and managed tickets in previous jobs, so give us the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Context Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Active Directory, and Teams. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the systems but can also handle real-world issues.
✨Demonstrate Your Helpdesk Experience
Prepare examples from your previous roles where you successfully logged and managed tickets. Highlight your ability to prioritise tasks under pressure, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Proactive Attitude
The company is looking for someone proactive, so be ready to share instances where you took the initiative to improve processes or resolve issues before they escalated. This could be anything from suggesting a new tool to streamline ticket management to implementing a new procedure that improved response times.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
