At a Glance
- Tasks: Provide advanced support and troubleshoot complex technical issues in a fast-paced environment.
- Company: Well-established Managed Services Provider based in London.
- Benefits: Competitive salary between £40,000-50,000 and hybrid working options.
- Other info: Great opportunity for career growth in a customer-focused role.
- Why this job: Join a dynamic team and work with cutting-edge Microsoft technologies.
- Qualifications: Strong experience with Microsoft 365 and Azure services required.
The predicted salary is between 40000 - 50000 £ per year.
We’re working with a well‑established Managed Services Provider based in London who are looking to add a talented 3rd Line Engineer to their growing technical team. This is a great opportunity for someone who enjoys variety, solving complex technical issues, and working in a fast‑paced, customer‑focused environment. You’ll be providing advanced support across a broad range of technologies, acting as an escalation point whilst also helping out with 1st/2nd line if/when required. The environment is very Microsoft‑led, so strong experience across modern Microsoft cloud technologies is essential.
Key responsibilities:
- Acting as an escalation point for 2nd line incidents and service requests
- Supporting and administering Microsoft 365, including Exchange Online, Teams, SharePoint, Intune and security features
- Working with Azure services such as Azure AD, virtual machines, identity, networking, and security
- Troubleshooting Windows Server, networking, and virtualisation technologies
- Assisting with project work, migrations, and deployments
- Providing excellent customer service to a wide range of clients
Experience required:
- Strong background in a Managed Services or multi‑customer environment
- Solid experience with Microsoft 365 administration and support
- Hands‑on experience with Azure (identity, compute, networking, security)
- Good understanding of Windows Server, Active Directory, DNS, DHCP, and Group Policy
- Experience with Intune, endpoint management, or security tooling is a bonus
- Someone proactive, customer‑focused, and confident working with a variety of technologies
Hybrid – London.
Infrastructure Engineer in London employer: Context Recruitment
Join a dynamic Managed Services Provider in London that values innovation and employee development. With a strong focus on Microsoft technologies, you'll thrive in a collaborative environment that encourages problem-solving and offers opportunities for professional growth. Enjoy a competitive salary, hybrid working options, and the chance to work with a diverse range of clients while enhancing your technical skills.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in Microsoft cloud technologies and other relevant areas.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to 3rd Line support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Microsoft 365 and Azure, as well as any customer service experience you've got. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with what we're looking for. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:Since this role involves solving complex technical issues, don’t shy away from sharing examples of challenges you've faced and how you tackled them. We’re all about proactive problem solvers here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Context Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure services, and Windows Server. Be ready to discuss specific technologies you've worked with and how you've solved complex issues in the past. This will show that you're not just familiar with the tools, but that you can use them effectively.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've provided excellent support in previous positions. Think about times when you went above and beyond for a client or resolved a tricky issue. This will demonstrate your proactive approach and commitment to customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions where you'll need to troubleshoot a problem on the spot. Practice explaining your thought process clearly and logically. This will help interviewers see how you tackle challenges and your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or upcoming projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
