Head of Service Desk - Multi-Site IT Support (Rail)

Head of Service Desk - Multi-Site IT Support (Rail)

Full-Time No working from home possible
Context Recruitment

At a Glance

  • Tasks: Lead a dynamic Service Desk team to deliver top-notch IT support across multiple sites.
  • Company: Join a forward-thinking company focused on continuous improvement in IT services.
  • Benefits: Competitive daily rate, emphasis on professional growth, and engaging work environment.
  • Other info: Exciting opportunity for career advancement in a fast-paced setting.
  • Why this job: Make a real difference in IT support while leading a passionate team.
  • Qualifications: Proven experience in managing IT Service Desks and strong leadership skills.

Context Recruitment is seeking a Service Desk Manager located in London. This role involves leading the Service Desk team in delivering high-quality IT support services across a multi-site operational environment.

The ideal candidate should have proven experience managing IT Service Desks, strong leadership skills, and a good understanding of IT service management best practices.

The position offers a salary of £500-£600 per day (outside IR35), with an emphasis on continuous improvement and strong stakeholder engagement.

Head of Service Desk - Multi-Site IT Support (Rail) employer: Context Recruitment

As a leading employer in the IT support sector, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. Our London-based team enjoys competitive daily rates, opportunities for professional development, and a commitment to continuous improvement, making it an ideal environment for those looking to advance their careers while delivering exceptional service across multiple sites.

Context Recruitment

Contact Details:

Context Recruitment Recruitment Team

We think you need these skills to ace Head of Service Desk - Multi-Site IT Support (Rail)

Leadership Skills
IT Service Management
Stakeholder Engagement
Continuous Improvement
Multi-Site Operational Management
High-Quality IT Support
Service Desk Management