At a Glance
- Tasks: Manage customer incidents and ensure clear communication for timely resolutions.
- Company: Leading Managed Service Provider in Harrogate with a vibrant team culture.
- Benefits: Salary of £26,000, hybrid working, and additional perks.
- Other info: Gain valuable ITIL knowledge and enjoy opportunities for growth.
- Why this job: Kickstart your career in IT while making a real difference for customers.
- Qualifications: Enthusiasm for IT and strong communication skills are essential.
The predicted salary is between 26000 - 26000 £ per year.
Context Recruitment is seeking an enthusiastic Incident Management Analyst for a leading MSP in Harrogate.
Hybrid working with 2 days in the office and a salary of £26,000 plus benefits.
This entry-level role focuses on managing customer incidents, ensuring clear communication, and driving timely resolutions in a fast-paced environment.
You'll monitor escalations, support process improvements, and assist in training and onboarding of new customers while developing ITIL knowledge and technical
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Hybrid Incident Management Analyst (Entry Level) in Harrogate employer: Context Recruitment
Join a dynamic and rapidly growing organisation in London, where you will be part of a dedicated M&A team that values collaboration and innovation. With a hybrid working model, competitive daily rates, and a strong focus on employee development, this role offers a unique opportunity to contribute to meaningful business transformations while enjoying a supportive work culture that encourages professional growth and engagement across both business and technology domains.
