At a Glance
- Tasks: Support digital platform delivery and enhance customer-focused services.
- Company: Join a dynamic team in a large-scale digital environment.
- Benefits: Up to £45,000 PA, hybrid working, and great career growth.
- Other info: Fast-paced environment with opportunities for continuous learning.
- Why this job: Shape your role and make a real impact from day one.
- Qualifications: Strong communication, analytical skills, and a proactive mindset.
The predicted salary is between 45000 - 45000 £ per year.
An exciting opportunity has arisen for an ambitious and analytically minded Digital Delivery Analyst to join a growing digital delivery function within a large-scale environment. This is a newly created position following a wider business restructure, offering the successful candidate the chance to shape the role and make a genuine impact from day one. You'll support the delivery and ongoing enhancement of a customer-focused digital platform used across complex operational environments. The role offers a varied workload combining reporting, analysis, coordination, stakeholder communication and governance support. Working within a small, collaborative team, you'll gain excellent exposure across digital delivery, operational performance, compliance and platform improvement initiatives.
Key Responsibilities
- Support the planning and coordination of platform releases and delivery activities
- Produce and maintain delivery performance reports, service review reports and operational updates for internal and external stakeholders
- Analyse business and operational requirements and help translate them into clear delivery actions
- Track risks, dependencies, timelines and delivery progress
- Create and maintain accurate reporting documentation
- Support ongoing audit activity through documentation management and evidence gathering
- Maintain logs relating to defects, risks, actions and dependencies
- Coordinate with testing teams to support User Acceptance Testing (UAT) activities
- Help prepare testing plans and track outcomes
- Support change requests and continuous improvement initiatives
- Assist with smoke testing and release support where required
- Provide clear and timely updates to internal stakeholders and external partners
- Liaise with suppliers and delivery teams to ensure requirements and deadlines are met
- Support ticket management processes and service-related communications
Requirements
- Excellent communication skills with the ability to engage confidently across teams
- Strong analytical and reporting capability
- Highly organised with strong attention to detail
- A proactive, adaptable approach and willingness to learn quickly
- Comfortable working in a fast-paced, evolving environment
- Experience within digital platforms, technology delivery, operations, or service environments would be advantageous
Digital Delivery Analyst employer: Context Recruitment
Join a dynamic and innovative team as a Digital Delivery Analyst in London, where you'll have the opportunity to shape your role and make a significant impact from day one. Our collaborative work culture fosters growth and development, providing you with excellent exposure to digital delivery and operational performance while enjoying the benefits of hybrid working. With a focus on employee well-being and continuous improvement, we offer a supportive environment that encourages learning and career advancement.
