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- Tasks: Support client infrastructure and maintain data centre operations with hands-on technical tasks.
- Company: Join a leading Datacentre Provider in Woking, known for state-of-the-art facilities.
- Benefits: Enjoy a competitive salary, shift allowance, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your tech skills, and interact with clients directly.
- Qualifications: Full UK driving license and strong understanding of data cabling required; IT certifications preferred.
- Other info: Rotating shifts include nights and weekends; ideal for those seeking flexible work hours.
The predicted salary is between 26000 - 36000 £ per year.
Data Centre Operations Analyst – (24/7 Rotation) – Woking
A leading Datacentre Provider in Woking are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support.We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across their state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential.You\’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
- Provide on-site support to clients across their data centre locations
- Maintain records and ticketing systems to track tasks and updates
- Perform audits, cabling, decommissioning, media handling, and rack installations
- Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
- Ensure the cleanliness and operational readiness of the data centre environment
- Liaise with internal teams and customers to fulfil technical requests
- Offer assistance through the Service Desk as needed, managing calls and emails
- Adhere strictly to all security and compliance procedures
Required Skills and Experience:
- Full clean UK driving license required
- Strong understanding of data cabling installation and management
- Comfortable handling customer data securely and professionally
- Familiarity with IT systems and hardware troubleshooting
- Experience using ticketing systems for workflow and task tracking
- Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
- Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%.Total Package Circa £35k
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Datacentre Operations Analyst employer: Context Recruitment
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacentre Operations Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used in data centres. Research common hardware and software tools, as well as industry standards, to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the data centre industry. Attend relevant events or join online forums to connect with current employees or others in similar roles, which can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for hands-on assessments or technical interviews by practising common tasks related to data centre operations. This could include cabling techniques, hardware installations, or troubleshooting scenarios that may be presented.
✨Tip Number 4
Highlight your customer service skills during conversations with recruiters. Since this role involves face-to-face interactions, showcasing your ability to communicate effectively and handle customer queries will set you apart.
We think you need these skills to ace Datacentre Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre operations, customer support, and technical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for infrastructure and data centre operations. Mention specific experiences that relate to the responsibilities listed in the job description, such as handling customer data or performing hardware installations.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've successfully interacted with clients or worked within cross-functional teams in previous positions.
Showcase Relevant Certifications: If you have any certifications like MCSA, MCSE, CCENT, or ITIL V3, make sure to include them in your application. This will strengthen your candidacy and show your commitment to professional development in the field.
How to prepare for a job interview at Context Recruitment
✨Show Your Technical Skills
Make sure to highlight your understanding of data cabling installation and management during the interview. Be prepared to discuss any relevant experience you have with hardware troubleshooting and IT systems, as this will demonstrate your hands-on technical expertise.
✨Emphasise Communication Abilities
Since the role involves face-to-face customer interactions, it's crucial to showcase your communication skills. Prepare examples of how you've effectively liaised with clients or internal teams in the past, ensuring you convey your ability to maintain professionalism while handling customer data.
✨Familiarise Yourself with the Company
Research the datacentre provider and understand their operations and values. This knowledge will help you tailor your responses and show genuine interest in the company, which can set you apart from other candidates.
✨Prepare for Shift Work Questions
As the position requires working rotating shifts, including nights and weekends, be ready to discuss your flexibility and willingness to adapt to this schedule. Highlight any previous experience you have with shift work to reassure them of your suitability for the role.
