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- Tasks: Support client infrastructure in cutting-edge data centres with hands-on technical tasks.
- Company: Join a leading data centre provider known for innovation and customer support.
- Benefits: Enjoy a competitive salary, shift allowance, and opportunities for growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Full UK driving licence and experience in a similar technical role required.
- Other info: Rotating shifts include nights and weekends; ideal for those seeking flexible hours.
The predicted salary is between 26000 - 35000 £ per year.
Leading Data Centre Provider seeking a hands-on technical professional with a passion for infrastructure, data centre operations and customer support. You will support the delivery, operation, and management of client infrastructure across state-of-the-art UK data centre facilities. You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment. This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You will also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:- Provide on-site support to clients across multiple data centre locations
- Maintain records and ticketing systems to track tasks and updates
- Perform audits, cabling, decommissioning, media handling, and rack installations
- Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
- Ensure the cleanliness and operational readiness of the data centre environment
- Liaise with internal teams and customers to fulfil technical requests
- Offer assistance through the Service Desk as needed, managing calls and emails
- Adhere strictly to all security and compliance procedures
- Full clean UK driving license required
- Experience in a similar role (Datacentre technician, network engineer, infrastructure engineer)
- Strong understanding of data cabling installation and management
- Comfortable handling customer data securely and professionally
- Familiarity with IT systems and hardware troubleshooting
- Experience using ticketing systems for workflow and task tracking
- Comfortable working rotating shifts, including nights and weekends
- Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k
Datacenter Analyst (West Drayton) employer: Context Recruitment
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Analyst (West Drayton)
✨Tip Number 1
Familiarise yourself with the specific technologies and tools used in data centre operations. Research common hardware and software solutions that are prevalent in the industry, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in data centres or related fields. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings at companies like us.
✨Tip Number 3
Prepare for potential technical assessments by practising hands-on tasks related to data cabling, hardware installations, and troubleshooting. Being able to demonstrate your practical skills can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your communication and organisational skills during the interview process. Be ready to discuss examples of how you've effectively managed customer interactions and collaborated with teams in previous roles.
We think you need these skills to ace Datacenter Analyst (West Drayton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre operations, customer support, and technical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for infrastructure and data centre operations. Mention specific experiences that relate to the responsibilities listed in the job description, such as handling customer data or performing hardware installations.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've successfully interacted with customers or worked within cross-functional teams in previous positions.
Showcase Relevant Certifications: If you have any certifications like MCSA, MCSE, CCENT, or CCNA, make sure to include them prominently in your application. This can set you apart from other candidates and show your commitment to the field.
How to prepare for a job interview at Context Recruitment
✨Show Your Technical Skills
Make sure to highlight your experience with data cabling installation and management during the interview. Be prepared to discuss specific projects or tasks you've completed in previous roles that demonstrate your technical expertise.
✨Emphasise Communication Abilities
Since this role involves face-to-face customer interactions, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated with clients or team members in past positions, especially in high-pressure situations.
✨Demonstrate Organisational Skills
The job requires maintaining records and managing ticketing systems. Bring up your experience with these systems and how you ensure tasks are tracked and completed efficiently. Consider discussing any methods you use to stay organised in a busy environment.
✨Prepare for Shift Work Questions
As the position involves rotating shifts, be ready to discuss your flexibility and willingness to work nights and weekends. Share any previous experiences with shift work and how you manage your time and energy effectively.
