Context Recruitment is seeking a 1st Line Service Desk Analyst for a growing telecoms provider in Central Brighton. You will be the first point of contact for customer queries via phone, email and tickets, performing initial troubleshooting and incident triage.
You will work with networking and telephony tech, escalate as needed, and maintain service levels while delivering excellent customer support. The role moves from office-based to a hybrid pattern with two days from home.
Hybrid 1st Line Service Desk Analyst in Brighton employer: Context Recruitment
As a leading UK manufacturing organisation, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our Head of Digital Solutions role offers not only a competitive salary and benefits package, including a car allowance and performance bonus, but also the opportunity to lead transformative digital initiatives across multiple sites in the Midlands. We are committed to employee growth, providing ample opportunities for professional development and the chance to make a significant impact on our digital strategy and operational excellence.
