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For Companies At a Glance
- Tasks: Provide top-notch IT support and ensure service excellence for users of all tech levels.
- Company: Reputable organisation in Aylesbury with a focus on collaboration and support.
- Benefits: Salary up to £37,000, flexible working options, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Experience with Microsoft Windows Server, ServiceNow, and basic networking concepts.
- Other info: Opportunity to work alongside an experienced infrastructure team in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
A well-known organisation in Aylesbury is seeking an IT Support Analyst to provide technical support and ensure service excellence. This role involves collaborating with users of varying technical expertise and working alongside an experienced infrastructure team.
Candidates should have experience with:
- Microsoft Windows Server
- ServiceNow
- Basic networking concepts
The position offers a salary of up to £37,000 and excellent benefits, including flexible working options and generous holiday allowance.
Service Desk Engineer — Hybrid IT Support Pro in Aylesbury employer: Context Recruitment
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Engineer — Hybrid IT Support Pro in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss Microsoft Windows Server, ServiceNow, and basic networking concepts. Practice common interview questions with a mate!
✨Tip Number 3
Showcase our problem-solving skills during the interview. Think of examples where we've tackled tricky IT issues before. This will demonstrate our ability to provide service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Service Desk Engineer — Hybrid IT Support Pro in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows Server, ServiceNow, and networking concepts. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Soft Skills: As a Service Desk Engineer, you'll be working with users of all technical levels. Make sure to highlight your communication skills and ability to collaborate effectively. We love candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Context Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server and basic networking concepts. Be ready to discuss your previous experiences with these technologies, as well as any challenges you've faced and how you overcame them.
✨Familiarise Yourself with ServiceNow
Since this role involves using ServiceNow, it’s a good idea to get comfortable with its functionalities. If you’ve used it before, prepare to share specific examples of how you’ve leveraged it to improve service delivery or resolve issues.
✨Practice Your Communication Skills
As you'll be collaborating with users of varying technical expertise, practice explaining complex technical concepts in simple terms. This will show that you can adapt your communication style to suit different audiences, which is crucial for a Service Desk Engineer.
✨Show Enthusiasm for Service Excellence
Demonstrate your commitment to providing excellent service. Think of examples where you went above and beyond to help a user or improve a process. This will highlight your dedication to service excellence, which is key for this role.
