At a Glance
- Tasks: Provide remote and on-site IT support, resolving incidents and tracking tickets.
- Company: Dynamic MSP in London focused on collaborative problem-solving.
- Benefits: Standard office hours, 1 day WFH, and clear career progression.
- Other info: Join a supportive team that values your professional development.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: Basic IT knowledge and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
context recruitment is seeking a 1st Line Engineer in London to deliver remote and on-site IT support for a range of clients.
You will resolve incidents, log and track tickets, and provide quality customer service while developing your technical skills across Microsoft 365 and related tools.
The role offers standard office hours with 1 day per week WFH and a clear path toward 2nd Line exposure. The team values collaborative problem solving and professional growth.
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We think you need these skills to ace 1st Line IT Engineer – Remote-Option MSP (London)
IT Support
Incident Resolution
Ticket Logging and Tracking
Customer Service
Microsoft 365
Technical Skills Development
Collaborative Problem Solving
