Senior Service Desk Engineer (12-Month FTC) - Hybrid London

Senior Service Desk Engineer (12-Month FTC) - Hybrid London

London Temporary 36000 - 44000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide 2nd line support and resolve complex IT incidents for a large user base.
  • Company: Context Recruitment Limited, offering a hybrid working environment in London.
  • Benefits: 12-month fixed-term contract with competitive pay and flexible working options.
  • Other info: Collaborate with infrastructure and vendor teams on exciting IT projects.
  • Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
  • Qualifications: Strong Service Desk experience and knowledge of Windows, Microsoft 365, and ITIL.

The predicted salary is between 36000 - 44000 £ per year.

Context Recruitment Limited is recruiting a Senior Service Desk Engineer for a 12-month fixed-term contract in London with hybrid working.

You’ll handle 2nd line support for a large UK user base, resolving complex incidents and contributing to IT projects while collaborating with infrastructure and vendor teams.

The role requires strong Service Desk experience, solid knowledge of Windows 10/11, Microsoft 365, Active Directory and ITIL practices.

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Senior Service Desk Engineer (12-Month FTC) - Hybrid London employer: Context Recruitment Limited

As a leading UK technology solutions provider, our company offers an exceptional work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development in cutting-edge areas like AI and cloud services, all while enjoying the flexibility of remote work. Join us to be part of a dynamic team that values creativity and is committed to delivering impactful solutions for our diverse clientele.

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Contact Details:

Context Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Desk Engineer (12-Month FTC) - Hybrid London

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

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University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Context Recruitment Limited that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace Senior Service Desk Engineer (12-Month FTC) - Hybrid London

2nd Line Support
Windows 10
Windows 11
Microsoft 365
Active Directory
ITIL Practices
Incident Resolution

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Context Recruitment Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Context Recruitment Limited can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Context Recruitment Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Context Recruitment Limited

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Context Recruitment Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Context Recruitment Limited.