Hybrid Incident Management Analyst – Entry Level in Harrogate

Hybrid Incident Management Analyst – Entry Level in Harrogate

Harrogate Entry level 27450 - 33550 Β£ / year (est.) Home office (partial)
Context Recruitment Limited

At a Glance

  • Tasks: Manage customer incidents and provide updates to prevent SLA breaches.
  • Company: Context Recruitment Limited, a dynamic MSP in Harrogate.
  • Benefits: Starting salary of Β£26,000 plus benefits and hybrid work model.
  • Other info: Join a supportive team and develop your skills in incident management.
  • Why this job: Kickstart your career in a fast-paced environment with growth opportunities.
  • Qualifications: Ideal for graduates or newcomers eager to learn.

The predicted salary is between 27450 - 33550 Β£ per year.

Context Recruitment Limited is seeking an entry level Incident Management Analyst for a hybrid role based in Harrogate.

You will join the Service Desk team to manage customer incidents, provide updates, and help prevent SLA breaches.

The role offers a starting salary of Β£26,000 plus benefits, with two days per week in the Harrogate offices.

Suitable for graduates or those new to the industry who are eager to learn and develop in a fast-paced MSP environment.

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Hybrid Incident Management Analyst – Entry Level in Harrogate employer: Context Recruitment Limited

Context Recruitment Limited is an excellent employer, providing a dynamic work environment in the picturesque locations of Largs and Troon, Scotland. Employees benefit from competitive salaries, opportunities for professional development, and the chance to engage in impactful infrastructure projects that enhance community connectivity. With a supportive culture that values innovation and teamwork, this role offers not just a job, but a pathway to a rewarding career in IT.

Context Recruitment Limited

Contact Details:

Context Recruitment Limited Recruitment Team

We think you need these skills to ace Hybrid Incident Management Analyst – Entry Level in Harrogate

Incident Management
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability