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- Tasks: Deliver engaging training sessions and tailor learning experiences for diverse customers.
- Company: Join a global leader in experience analytics with a vibrant, inclusive culture.
- Benefits: Enjoy flexible work options, generous time off, and stock options for all full-time employees.
- Other info: Be part of a supportive community that values personal growth and collaboration.
- Why this job: Make a real impact by empowering customers through innovative training solutions.
- Qualifications: Fluency in French and English, with strong presentation and analytical skills.
The predicted salary is between 50000 - 60000 ÂŁ per year.
Contentsquare is the all‑in‑one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
About the role
The Training Consulting team is responsible for providing instructor‑led enablement services to customers & partners in order to promote autonomy & self‑sufficiency, ultimately leading to value‑realisation through platform usage. As a Training Consultant, you will be responsible for delivering best‑in‑class enablement services to Contentsquare’s customers and partners. Your goal will be to drive usage through foundational & use case training in order to create deep knowledge of Contentsquare’s products. You will also deliver 1‑to‑many training via webinars alongside your 1‑to‑1 customer commitments. The Training Consulting team sits within the Professional Services department at Contentsquare, supporting customers through training engagements.
What you’ll be doing
- Deliver engaging training sessions: Facilitate training in various formats - including live virtual sessions, in‑person workshops, and recorded/asynchronous sessions - for customers, and partners.
- Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
- Customization & Strategy: Tailor educational content to specific customer data sets and use cases.
- Collaborative Enablement: Partner with internal teams and external stakeholders to deliver tailored training programs.
- Content Management: Develop and update training documentation, leveraging tools for efficiency.
- Master Contentsquare’s products: Develop deep expertise across Contentsquare’s growing product suite.
What you’ll need to be successful
- 5‑8 years of experience in training consultancy, ideally in a SaaS MarTech/AdTech company.
- Fluency in French & English. Other languages are a plus.
- Strong presentation, communication, and instructional design skills.
- Ability to rapidly learn and train others in analytics technology.
- Experience defining, developing, and adhering to training consultancy scope agreements.
- Strong analytical and problem‑solving skills.
- Ability to thrive in a global, cross‑functional, team‑based environment.
- Proactive, adaptable work ethic, strong follow‑through, and positive attitude.
Nice to have: training consulting experience in a SaaS company.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time‑off policy (every location is different).
- Lifestyle allowance.
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work.
- Every full‑time employee receives stock options, allowing them to share in the company’s success.
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.
- And more benefits tailored to each country.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Training Consultant (French speaking) employer: Contentsquare
Contact Detail:
Contentsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Consultant (French speaking)
✨Tip Number 1
Get to know the company inside out! Research Contentsquare's products and values so you can speak confidently about how you can contribute. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions and tailoring your answers to highlight your training consultancy experience. Show off your skills in presenting and adapting content, as that's key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Contentsquare team.
We think you need these skills to ace Training Consultant (French speaking)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training consultancy, especially in SaaS environments. We want to see how your skills align with the role of a Training Consultant at Contentsquare!
Show Off Your Language Skills: Since fluency in French and English is key for this role, don’t forget to showcase your language abilities. If you speak any other languages, throw those in too! It’ll make your application stand out.
Be Engaging and Authentic: When writing your cover letter, let your personality shine through! We love candidates who are genuine and can convey their passion for training and enabling others. Make us feel your excitement about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Contentsquare
✨Know the Product Inside Out
Before your interview, make sure you have a solid understanding of Contentsquare’s products. Familiarise yourself with their features and benefits, as well as how they can help customers improve their digital journeys. This will not only show your enthusiasm but also demonstrate that you’re ready to be a product specialist.
✨Tailor Your Training Approach
Think about how you would adapt training sessions for different audiences. Prepare examples of how you’ve customised training content in the past to suit various skill levels. This will highlight your ability to tailor learning experiences, which is crucial for the role.
✨Showcase Your Communication Skills
As a Training Consultant, strong presentation and communication skills are key. Practice explaining complex concepts in simple terms, and be ready to discuss your experience in delivering engaging training sessions. Consider preparing a mini-presentation to showcase your instructional design skills during the interview.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss specific challenges you’ve faced in previous roles and how you overcame them. Highlight your analytical skills and provide examples of how you’ve helped clients realise value through effective training. This will show that you can thrive in a dynamic, cross-functional environment.