At a Glance
- Tasks: Guide clients through digital transformation and develop strategic recommendations for measurable outcomes.
- Company: Join a global leader in experience analytics with a collaborative and inclusive culture.
- Benefits: Enjoy flexible work options, generous time-off, stock options, and lifestyle allowances.
- Other info: Be part of a vibrant community with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping businesses optimise their digital experiences.
- Qualifications: Experience in consulting, strong analytical skills, and ability to manage client relationships.
The predicted salary is between 40000 - 48000 £ per year.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare. This role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.
What You'll do:
- Take full ownership of strategy-focused professional services engagements from initiation through completion, ensuring alignment, momentum, and delivery quality.
- Lead discovery and diagnostic sessions to understand customer business objectives, organizational maturity, and strategic priorities.
- Build strong client relationships by aligning Contentsquare's capabilities to long-term business goals.
- Translate platform insights into strategic recommendations and prioritized roadmaps that drive measurable business outcomes.
- Design and facilitate workshops, stakeholder sessions, and executive reviews to drive alignment and momentum.
- Help customers embed digital experience intelligence into their operating model, governance, and strategic decision‑making.
- Lead change management efforts by influencing organizational culture and building internal advocacy for digital experience programmes.
- Develop strong expertise in the Contentsquare platform, with a focus on strategic application and business value realization.
- Work closely with Data Analysts and UX Design Consultants to deliver integrated, insight‑led engagements.
- Contribute to reusable strategic frameworks, playbooks, and methodologies.
- Advocate for customer needs internally to influence product and service evolution.
Who You Are:
- Experience in management consulting, strategic consulting, or customer‑facing business advisory roles.
- Strong structured thinking and strategic problem‑solving skills, with the ability to frame ambiguous challenges clearly.
- Strong analytical and quantitative problem‑solving skills.
- Experience influencing senior stakeholders and navigating complex organizational dynamics.
- Ability to manage a portfolio of clients independently.
- 2‑4 years of experience in a consulting, strategy, or advisory environment.
- Familiarity with digital analytics platforms and data collection concepts.
- BI tools, data infrastructure experience, or strong CRO knowledge is a plus.
Why you should join Contentsquare:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and off‑site each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time‑off policy (every location is different).
- Lifestyle allowance.
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work.
- Every full‑time employee receives stock options, allowing them to share in the company’s success.
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.
- And more benefits tailored to each country.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Professional Services Consultant – Strategic Consulting Track in London employer: Contentsquare
At Contentsquare, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our Professional Services Consultants enjoy flexible work arrangements, generous paid time-off, and opportunities for personal and professional growth through engaging activities and employee resource groups. Join us in a dynamic environment where your contributions directly impact our clients' digital transformation journeys while sharing in the company's success through stock options.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Consultant – Strategic Consulting Track in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Contentsquare on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Contentsquare's platform inside and out. Familiarise yourself with their services and think about how your skills can help clients achieve their digital transformation goals. Show us you’re ready to hit the ground running!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've influenced stakeholders or led successful projects in the past. We want to see how you can translate your experience into strategic recommendations for our clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Contentsquare family!
We think you need these skills to ace Professional Services Consultant – Strategic Consulting Track in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Professional Services Consultant role. Highlight your experience in management consulting and how it aligns with Contentsquare's mission to simplify complex digital journeys.
Showcase Your Skills:Don’t just list your skills—demonstrate them! Use specific examples from your past roles that showcase your strategic problem-solving abilities and how you've influenced stakeholders in complex environments.
Be Authentic:Let your personality shine through in your application. We value individuals who are daring, understanding, and deliberate, so don’t hesitate to share what makes you unique and how you can contribute to our inclusive workplace.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. This way, you’ll ensure your application reaches the right people and you won’t miss out on any important updates from us!
How to prepare for a job interview at Contentsquare
✨Know the Company Inside Out
Before your interview, dive deep into Contentsquare's mission, values, and the specifics of their experience intelligence platform. Understanding how they simplify digital journeys will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Consulting Skills
Prepare to discuss your previous consulting experiences, especially those that involved strategic problem-solving and client engagement. Use specific examples to illustrate how you've successfully navigated complex challenges and influenced stakeholders, as this is crucial for the Professional Services Consultant role.
✨Prepare Insightful Questions
Craft thoughtful questions that reflect your understanding of the role and the company. Ask about their approach to digital transformation or how they measure success in client engagements. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Analytical Thinking
Be ready to showcase your analytical skills during the interview. You might be asked to solve a case study or discuss how you would approach a specific client scenario. Practice articulating your thought process clearly, as this will highlight your structured thinking and problem-solving abilities.
