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- Tasks: Enhance customer experience by identifying AI opportunities and crafting automation tools.
- Company: Leading digital experience platform with a focus on innovation.
- Benefits: Supportive work culture and opportunities for professional growth.
- Why this job: Join a dynamic team to elevate service through cutting-edge AI solutions.
- Qualifications: Five years of experience in operations or strategy improvement, with AI tool expertise.
- Other info: Collaborative environment that values creativity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
A leading digital experience platform is looking for a CX AI Strategist in Greater London to enhance customer experience through AI-driven solutions. This hands-on role involves identifying high-impact AI opportunities, crafting automation tools, and collaborating across teams.
Candidates should have at least five years of experience in operations or strategy improvement in a related field, with proven ability in launching AI tools that deliver measurable value. The organization fosters innovation and provides a supportive work culture.
CX AI Engineer: Automate Workflows & Elevate Service in London employer: Contentful
Contact Detail:
Contentful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX AI Engineer: Automate Workflows & Elevate Service in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills! Create a portfolio or a project that highlights your AI-driven solutions. This hands-on evidence can really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to CX and AI. We want you to feel confident and ready to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace CX AI Engineer: Automate Workflows & Elevate Service in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or strategy improvement, especially in AI. We want to see how your skills align with the role of a CX AI Engineer, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience through AI-driven solutions. We love seeing genuine enthusiasm and a clear understanding of the role.
Showcase Your Achievements: When detailing your past experiences, focus on measurable outcomes. We’re interested in how your AI tools have delivered value in previous roles. Numbers and specific examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Contentful
✨Know Your AI Stuff
Make sure you brush up on the latest trends and technologies in AI, especially those related to customer experience. Be ready to discuss specific projects where you've successfully implemented AI solutions that improved service or efficiency.
✨Showcase Your Collaboration Skills
Since this role involves working across teams, prepare examples of how you've effectively collaborated with different departments. Highlight any cross-functional projects where your input made a significant impact on the outcome.
✨Quantify Your Achievements
When discussing your experience, use numbers to back up your claims. For instance, mention how much you improved service delivery times or increased customer satisfaction scores through your AI initiatives. This will help demonstrate the measurable value you've delivered.
✨Embrace Innovation
The company values innovation, so come prepared with ideas on how you can contribute to their mission. Think about potential AI-driven solutions that could enhance customer experience and be ready to share these during the interview.
