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- Tasks: Enhance customer experience by identifying AI opportunities and crafting automation tools.
- Company: Leading digital experience platform with a focus on innovation.
- Benefits: Supportive work culture, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team to elevate service through cutting-edge AI solutions.
- Qualifications: Five years of experience in operations or strategy improvement with AI tool expertise.
- Other info: Collaborative environment that encourages creativity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
A leading digital experience platform is looking for a CX AI Strategist in Greater London to enhance customer experience through AI-driven solutions. This hands-on role involves identifying high-impact AI opportunities, crafting automation tools, and collaborating across teams.
Candidates should have at least five years of experience in operations or strategy improvement in a related field, with proven ability in launching AI tools that deliver measurable value. The organization fosters innovation and provides a supportive work culture.
CX AI Engineer: Automate Workflows & Elevate Service employer: Contentful
Contact Detail:
Contentful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX AI Engineer: Automate Workflows & Elevate Service
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in AI or customer experience roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving AI tools and automation. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common CX and AI-related questions. We recommend practising with a friend or using mock interview platforms to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace CX AI Engineer: Automate Workflows & Elevate Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or strategy improvement, especially in AI. We want to see how you've launched AI tools that made a real difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about enhancing customer experience through AI and how your skills align with our mission at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate the measurable value you've delivered in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Contentful
✨Know Your AI Stuff
Make sure you brush up on the latest trends and technologies in AI, especially those related to customer experience. Be ready to discuss specific projects where you've successfully implemented AI tools and how they improved service delivery.
✨Showcase Your Collaboration Skills
Since this role involves working across teams, prepare examples that highlight your ability to collaborate effectively. Think of times when you’ve worked with different departments to launch a project or improve a process.
✨Quantify Your Achievements
When discussing your experience, focus on measurable outcomes. Use numbers to illustrate how your AI solutions have delivered value, such as increased efficiency or improved customer satisfaction scores.
✨Embrace Innovation
This company values innovation, so come prepared with ideas on how you can contribute to their mission. Think about potential AI-driven solutions that could enhance customer experience and be ready to share them during the interview.
