Optimization Strategist (f/m/d) in London

Contentful is looking for a Optimization Strategist (f/m/d) to join our Field team a business‑minded subject matter expert who can walk into a room with a VP of Digital or CMO, command the conversation, and turn optimization and experimentation ambitions into committed business goals.

This is a revenue‑impacting Field role that sits at the intersection of subject matter expertise and solution selling.

Whether you’ve spent your career selling personalization platforms or you’ve led optimization and experimentation programs inside a large enterprise and developed a sharp commercial instinct along the way — what matters is that you can walk into a complex sales cycle, earn credibility fast, and move opportunities forward.

The right candidate brings a genuine point of view on optimization — how to prioritize it, how to measure it, and how to communicate the vision to leaders who are still figuring out where to start.

What to expect?

• 1. Solution Selling & Field Engagement
• Partner with Account Executives to drive pipeline and move opportunities forward — bringing the optimization and experimentation credibility and executive presence that accelerates deals from interest to commitment.
• This role influences pipeline and revenue outcomes in partnership with AEs but does not carry an individual quota.
• Lead discovery and strategy sessions with senior digital and marketing leaders, mapping business objectives to concrete use cases, content and audience strategies, data flows, and experimentation patterns that make the case for Contentful Personalization and Analytics.
• Collaborate with Solution Engineers and Value Engineers to position Contentful Personalization within a customer’s broader composable architecture — connecting the dots across CMSs, CDPs, CRMs, analytics platforms, AI models, and e‑commerce.
• 2. Optimization Strategy & Advisory
• With deep domain expertise, guide prospects and customers through what a successful optimization and experimentation practice can look like — and what it takes organizationally to get there.
• Conduct structured enterprise discovery to assess where customers are today, where they can realistically go, and how to prioritize use cases, audiences, and channels to show early value.
• Advise on change management, governance models, operating structures, and organizational readiness — from experimentation processes to centers of excellence — that enable optimization and experimentation to scale across brands, regions, and teams.
• 3. Thought Leadership & Field Intelligence
• Represent Contentful as a subject matter expert on optimization and experimentation strategy in customer conversations, at industry events, and in partner engagements.
• Bring structured field intelligence back to Product, GTM, and Marketing teams — surfacing patterns, gaps, and emerging trends that sharpen Contentful’s positioning and roadmap.

What you need to be successful?

• A genuine point of view on optimization, experimentation, and analytics — combined with the commercial instinct to generate interest, build internal champions, and drive deals forward.
• Proven ability to engage C‑suite and senior business leaders (CMO, CDO, CIO, Heads of Digital) and drive strategic investment decisions — whether through a sales cycle or an internal program.
• Deep familiarity with optimization and personalization platforms, A/B testing, segmentation, and experimentation in enterprise contexts — whether gained from selling platforms (e. g., Optimizely, Adobe, VWO) or running programs at scale inside an enterprise organization.
• 5+ years in optimization, digital experience, or analytics leadership — or 3+ years in enterprise presales or digital strategy.

Most candidates will be stronger in one track.

What’s non‑negotiable is genuine optimization expertise paired with commercial drive.

• Willingness to travel up to ~25%.
• Highly Desired
• Direct experience selling or buying personalization and optimization platforms (e. g., Optimizely, Adobe Target, VWO, Dynamic Yield, Sitecore, or similar) — giving you a competitive and commercial frame of reference that’s hard to replicate.
• Technical awareness of MACH and composable architectures — sufficient to credibly connect Contentful’s approach to the customer’s existing stack without needing to go deep on implementation.
• Familiarity with how AI, LLMs, and AEO/GEO influence personalization and optimization strategies.
• What Success Looks Like
• Attached to and influenced close‑won opportunities rates and ACV in the EMEA Enterprise and Strategic segments.
• Delivered executive‑level discovery and business case sessions that moved qualified opportunities from interest to active evaluation and successful close.
• Established Contentful as a credible optimization and experimentation strategic partner — not just a CMS/DXP — in customer conversations.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full‑time employees receive Stock Options for the opportunity to share in the success of our company.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value
• Work-Life balance and
• You Time

! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.

• Time off to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in‑person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.

By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real‑time experimentation, powering next‑generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.

More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

Contentful is an equal‑opportunity employer.

All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

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