At a Glance
- Tasks: Lead the integration of AI solutions to enhance customer experience and improve operational efficiency.
- Company: A forward-thinking tech company focused on digital experiences.
- Benefits: Attractive benefits, opportunities for innovation, and career growth.
- Why this job: Be at the forefront of AI technology and make a real difference in customer experience.
- Qualifications: Five years of experience in operations or consulting, with strong SaaS and AI tool knowledge.
- Other info: Join a dynamic team dedicated to transforming customer interactions through AI.
The predicted salary is between 43200 - 72000 Β£ per year.
A tech company specializing in digital experiences is seeking a CX AI Strategist to lead the integration of AI solutions into its Customer Experience operations. This role requires at least five years of experience in operations or consulting, strong familiarity with SaaS platforms, and hands-on experience in deploying AI tools.
The ideal candidate will:
- Design and build AI-powered tools that improve efficiency.
- Train teams on AI utilization.
- Ensure alignment with legal and security standards.
This position offers attractive benefits and opportunities for innovation and growth.
CX AI Engineer: Automate Workflows & Tools employer: Contentful GmbH
Contact Detail:
Contentful GmbH Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land CX AI Engineer: Automate Workflows & Tools
β¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
β¨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with AI tools and SaaS platforms. This will give potential employers a taste of what you can bring to the table.
β¨Tip Number 3
Prepare for interviews by practising common questions related to CX and AI. Think about how you've used AI to improve workflows in the past and be ready to share those stories!
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace CX AI Engineer: Automate Workflows & Tools
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in operations or consulting, especially with SaaS platforms. We want to see how your background aligns with the role of a CX AI Engineer!
Showcase Your AI Experience: Donβt forget to detail your hands-on experience with deploying AI tools. Weβre looking for someone who can design and build AI-powered solutions, so let us know what youβve done!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to complex topics like AI and customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at Contentful GmbH
β¨Know Your AI Stuff
Make sure you brush up on the latest AI tools and trends, especially those relevant to customer experience. Be ready to discuss specific projects where you've successfully integrated AI solutions, as this will show your hands-on experience.
β¨Familiarise with SaaS Platforms
Since the role requires strong familiarity with SaaS platforms, do your homework! Understand how these platforms work and be prepared to talk about your experience with them. Highlight any specific tools you've used and how they contributed to improving efficiency.
β¨Showcase Your Training Skills
This position involves training teams on AI utilisation, so think of examples where you've successfully trained others. Prepare to discuss your approach to teaching complex concepts in a simple way, as this will demonstrate your ability to lead and support your future colleagues.
β¨Align with Legal and Security Standards
Understanding legal and security standards is crucial for this role. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in past projects. This shows that you take responsibility seriously and can navigate the complexities of AI deployment.