At a Glance
- Tasks: Lead the engineering team to build and optimise telephony systems for seamless communication.
- Company: Join RocketPhone.ai, an innovative AI-driven communications platform.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be at the forefront of telephony technology and make a real impact in the industry.
- Qualifications: Proven experience in telephony engineering and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
RocketPhone is an AI-powered unified communications platform designed for seamless Salesforce integration. Offering voice, cellular and video capabilities alongside AI-driven call transcription and real-time agent assistance, RocketPhone serves sales teams, customer service departments and financial services organisations across the UK and beyond.
As Head of Telephony Engineering, I architected and implemented a full SIP carrier infrastructure from the ground up, building it with failover redundancy, round-robin load balancing and Least-Cost Routing (LCR). A significant portion of my role involves managing carrier relationships and ensuring interoperability between our platform and upstream providers.
Launched RocketCell, a UK Mobile Virtual Network Operator (MVNO) backed by EE's network infrastructure, providing mobile connectivity that integrates directly with the RocketPhone platform.
I developed a fully cloud-scalable PBX solution built on modern cloud-native architecture spanning GCP and Hetzner Cloud. This platform is designed for horizontal scaling to meet customer demand as the business grows.
Head of Telephony Engineering — RocketPhone.ai in London employer: Content
RocketPhone.ai is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work with cutting-edge technology in AI and telecommunications. Our inclusive culture fosters creativity and teamwork, making it a rewarding place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Telephony Engineering — RocketPhone.ai in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the telephony and tech space. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those related to SIP infrastructure or cloud-native solutions. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by diving deep into RocketPhone's tech stack and understanding their products. Be ready to discuss how your experience aligns with their needs, especially around AI-driven solutions and carrier relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Telephony Engineering — RocketPhone.ai in London
Some tips for your application 🫡
Show Your Passion for Telephony Engineering:When writing your application, let us see your enthusiasm for telephony engineering shine through! Share your experiences and projects that relate to SIP infrastructure, cloud solutions, or anything else that makes you excited about this field.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head of Telephony Engineering role. Highlight relevant skills and experiences that align with our needs at RocketPhone, especially around managing carrier relationships and building scalable solutions.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills without wading through too much text.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the RocketPhone team!
How to prepare for a job interview at Content
✨Know Your Tech Inside Out
Make sure you’re well-versed in SIP carrier infrastructure, cloud-native architecture, and the specifics of telephony engineering. Brush up on your knowledge about failover redundancy and load balancing, as these are crucial for the role.
✨Showcase Your Management Skills
Be prepared to discuss your experience managing carrier relationships and ensuring interoperability. Think of examples where you successfully navigated challenges in these areas, as this will demonstrate your leadership capabilities.
✨Understand RocketPhone's Vision
Familiarise yourself with RocketPhone’s offerings, especially the AI-driven features and how they integrate with Salesforce. Showing that you understand the product and its market can set you apart from other candidates.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about future developments in RocketCell or how they plan to scale their services. This shows your genuine interest in the company and the role.
