At a Glance
- Tasks: Lead the engineering team to build and optimise telephony systems for seamless communication.
- Company: Join RocketPhone, an innovative AI-powered communications platform transforming the industry.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be at the forefront of technology, shaping the future of unified communications.
- Qualifications: Proven experience in telephony engineering and strong leadership skills.
The predicted salary is between 80000 - 120000 £ per year.
RocketPhone is an AI-powered unified communications platform designed for seamless Salesforce integration. Offering voice, cellular and video capabilities alongside AI-driven call transcription and real-time agent assistance, RocketPhone serves sales teams, customer service departments and financial services organisations across the UK and beyond.
As Head of Telephony Engineering, I architected and implemented a full SIP carrier infrastructure from the ground up, building it with failover redundancy, round-robin load balancing and Least-Cost Routing (LCR). A significant portion of my role involves managing carrier relationships and ensuring interoperability between our platform and upstream providers.
Launched RocketCell, a UK Mobile Virtual Network Operator (MVNO) backed by EE's network infrastructure, providing mobile connectivity that integrates directly with the RocketPhone platform.
I developed a fully cloud-scalable PBX solution built on modern cloud-native architecture spanning GCP and Hetzner Cloud. This platform is designed for horizontal scaling to meet customer demand as the business grows.
Head of Telephony Engineering — in London employer: Content
RocketPhone.ai is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work with cutting-edge technology in AI-powered communications. Our commitment to a supportive environment ensures that every team member can thrive while contributing to meaningful projects that impact sales and customer service across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Telephony Engineering — in London
✨Tip Number 1
Network like a pro! Reach out to folks in the telephony and tech space, especially those who work at companies like RocketPhone. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with SIP infrastructure or cloud-native architecture, make sure to highlight that in conversations. Share your past projects and how they relate to what RocketPhone is doing.
✨Tip Number 3
Stay updated on industry trends! Follow news about AI in communications and Salesforce integrations. This will not only help you in interviews but also show your passion for the field when chatting with potential employers.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are always a plus!
We think you need these skills to ace Head of Telephony Engineering — in London
Some tips for your application 🫡
Show Your Passion for Telephony:When writing your application, let us see your enthusiasm for telephony engineering. Share any relevant projects or experiences that highlight your skills and passion for the field. We love candidates who are genuinely excited about what they do!
Tailor Your CV to Us:Make sure your CV is tailored specifically for the Head of Telephony Engineering role. Highlight your experience with SIP infrastructure, cloud-native architecture, and any relevant management roles. We want to see how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications. We appreciate straightforward communication, so don’t be afraid to show us what you can do in a concise manner!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at RocketPhone!
How to prepare for a job interview at Content
✨Know Your Tech Inside Out
As a candidate for the Head of Telephony Engineering, you need to be well-versed in SIP carrier infrastructure and cloud-native architectures. Brush up on your knowledge about failover redundancy, load balancing, and Least-Cost Routing (LCR) to impress the interviewers.
✨Showcase Your Leadership Skills
This role involves managing carrier relationships and leading engineering teams. Be prepared to discuss your previous experiences in leadership, how you’ve handled challenges, and your approach to fostering collaboration within your team.
✨Demonstrate Your Problem-Solving Abilities
RocketPhone is all about seamless integration and real-time solutions. Prepare examples of how you've tackled complex technical issues in the past, especially those related to interoperability between platforms and upstream providers.
✨Align with Company Vision
Understand RocketPhone's mission and how their AI-driven solutions benefit various sectors. Be ready to articulate how your vision aligns with theirs and how you can contribute to their growth, especially with initiatives like RocketCell.
