At a Glance
- Tasks: Lead the engineering team to build and optimise telephony systems for seamless communication.
- Company: Join RocketPhone.ai, an innovative AI-driven communications platform.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Shape the future of telephony with cutting-edge technology and make a real impact.
- Qualifications: Proven experience in telephony engineering and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
RocketPhone is an AI-powered unified communications platform designed for seamless Salesforce integration. Offering voice, cellular and video capabilities alongside AI-driven call transcription and real-time agent assistance, RocketPhone serves sales teams, customer service departments and financial services organisations across the UK and beyond.
As Head of Telephony Engineering, I architected and implemented a full SIP carrier infrastructure from the ground up, building it with failover redundancy, round-robin load balancing and Least-Cost Routing (LCR). A significant portion of my role involves managing carrier relationships and ensuring interoperability between our platform and upstream providers.
Launched RocketCell, a UK Mobile Virtual Network Operator (MVNO) backed by EE's network infrastructure, providing mobile connectivity that integrates directly with the RocketPhone platform. I developed a fully cloud-scalable PBX solution built on modern cloud-native architecture spanning GCP and Hetzner Cloud. This platform is designed for horizontal scaling to meet customer demand as the business grows.
Head of Telephony Engineering — RocketPhone.ai employer: Content
RocketPhone.ai is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide opportunities for professional development and encourage creativity in our AI-driven projects. Our culture promotes teamwork and inclusivity, making it a rewarding place for those passionate about technology and telecommunications.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Telephony Engineering — RocketPhone.ai
✨Tip Number 1
Network like a pro! Reach out to folks in the telephony and tech space on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those related to SIP infrastructure or cloud-native solutions. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by diving deep into RocketPhone's products and services. Understand their AI-driven features and how they integrate with Salesforce. This will help you stand out as someone who’s genuinely interested in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RocketPhone.
We think you need these skills to ace Head of Telephony Engineering — RocketPhone.ai
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Telephony Engineering role. Highlight your experience with SIP carrier infrastructure and cloud-native architecture, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for RocketPhone. Share specific examples of how you've managed carrier relationships or implemented scalable solutions in the past.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills relevant to telephony engineering. Mention any experience with AI-driven technologies or unified communications platforms that align with our mission.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Content
✨Know Your Tech Inside Out
As a candidate for the Head of Telephony Engineering, it's crucial to have a deep understanding of SIP carrier infrastructure and cloud-native architectures. Brush up on your knowledge about failover redundancy, load balancing, and LCR. Be ready to discuss how you've implemented these technologies in past roles.
✨Showcase Your Management Skills
Managing carrier relationships is a key part of this role. Prepare examples of how you've successfully navigated partnerships and ensured interoperability in previous positions. Highlight your leadership style and how you motivate your team to achieve engineering excellence.
✨Demonstrate Problem-Solving Abilities
RocketPhone thrives on innovation, so be prepared to tackle hypothetical scenarios during the interview. Think about challenges you’ve faced in telephony engineering and how you resolved them. This will show your analytical skills and ability to think on your feet.
✨Align with Company Vision
Research RocketPhone's mission and values, especially their focus on AI-driven solutions. Be ready to discuss how your vision aligns with theirs and how you can contribute to their growth. Showing that you understand their goals will set you apart from other candidates.
