At a Glance
- Tasks: Lead the engineering team to build and optimise telephony systems for seamless communication.
- Company: Join RocketPhone, an innovative AI-driven communications platform transforming the industry.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Exciting chance to work with cutting-edge technology and shape the future of communication.
- Why this job: Be at the forefront of telephony technology and make a real impact in a dynamic environment.
- Qualifications: Proven experience in telephony engineering and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
RocketPhone is an AI-powered unified communications platform designed for seamless Salesforce integration. Offering voice, cellular and video capabilities alongside AI-driven call transcription and real-time agent assistance, RocketPhone serves sales teams, customer service departments and financial services organisations across the UK and beyond.
As Head of Telephony Engineering, I architected and implemented a full SIP carrier infrastructure from the ground up, building it with failover redundancy, round-robin load balancing and Least-Cost Routing (LCR). A significant portion of my role involves managing carrier relationships and ensuring interoperability between our platform and upstream providers.
Launched RocketCell, a UK Mobile Virtual Network Operator (MVNO) backed by EE's network infrastructure, providing mobile connectivity that integrates directly with the RocketPhone platform.
I developed a fully cloud-scalable PBX solution built on modern cloud-native architecture spanning GCP and Hetzner Cloud. This platform is designed for horizontal scaling to meet customer demand as the business grows.
Head of Telephony Engineering employer: Content
RocketPhone.ai is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from cutting-edge technology projects, ample opportunities for professional growth, and a supportive environment that values creativity and teamwork. With a focus on AI-driven solutions and seamless integration, working here means being at the forefront of telecommunications advancements while enjoying a vibrant city lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Telephony Engineering
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Content and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Content.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Head of Telephony Engineering
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Content.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Content.
How to prepare for a job interview at Content
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
