At a Glance
- Tasks: Lead product management to enhance user engagement and retention through data-driven insights.
- Company: Join a global leader in experience analytics with a vibrant, inclusive culture.
- Benefits: Enjoy flexible work options, generous time off, and stock options for all employees.
- Other info: Collaborate with diverse teams and enjoy career development opportunities.
- Why this job: Make a real impact by shaping how customers understand their digital journeys.
- Qualifications: 5+ years in product management with a focus on B2B software and data products.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
We’re looking for a Senior Product Manager to help customers understand how different groups of users behave over time: who converts, who comes back, who becomes more engaged, and who may be starting to drop away. You will help customers define meaningful audiences, compare their behaviour, understand what drives conversion and retention, and use those insights within Contentsquare and third party tools and platforms. You will work closely with Engineering and Product Design, along with data, identity, AI, and other product teams. Some of the experiences you lead will depend on shared data and analytics services, so the role requires both clear product judgment and the ability to work collaboratively across different domains.
The immediate priorities are:
- Make it easier for customers to define, save, compare, and reuse audiences across their analyses.
- User and retention analysis: Help customers move from aggregate trends to cohorts and individual users, compare behaviour over time, and identify what contributes to conversion, engagement, and retention.
- Future lifecycle intelligence: Decide which customer problems to prioritise, balancing customer value, product quality, technical constraints, and business goals.
- Communicate product choices to executives, partner teams, and customer-facing teams.
- Use customer research, product data, field feedback, and market evidence to guide priorities.
- Follow developments in product analytics, customer data, and marketing technology, including how other products approach segmentation, cohorts, retention, and activation.
- Help customers move from a chart, funnel, or retention cohort to the users behind the result without rebuilding the same audience in several places.
- Develop user-level and retention analysis that helps customers identify changes in behaviour and the experiences associated with stronger or weaker outcomes.
- Explore Predictive Intelligence.
- Partner with Data and Applied AI teams to evaluate data readiness, feasibility, accuracy, explainability, cost, and customer trust.
- Partner with data, platform, identity, and other product teams when shared capabilities are needed.
- Define product KPIs and track adoption, usefulness, quality, performance, and customer value.
- Use product performance and customer feedback to adjust priorities after launch.
5+ years of product management experience in B2B software or another complex data product, with responsibility for strategy, roadmap, and measurable outcomes.
- Experience in product analytics, customer data, audience platforms, marketing technology, lifecycle and retention products, experimentation, or a closely related area.
- A practical understanding of segmentation, funnels, cohorts, conversion, engagement, and retention analysis.
- Strong customer discovery skills and experience using qualitative feedback and product data together to make decisions.
- Experience working with Engineering and Product Design on products that rely on shared data, APIs, identity, or analytics services.
- Enough technical depth to discuss data quality, semantics, performance, and architectural trade-offs with engineers.
- Work on audience builders, customer data platforms, personalisation, lifecycle marketing, or marketing automation products.
- Experience building retention, cohort, or user-level analytics.
- Familiarity with event-based data, user identity, cross-device behaviour, or high-volume analytical queries.
- Experience developing predictive, recommendation, or machine-learning-assisted product experiences.
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time-off policy (every location is different).
- Lifestyle allowance.
- Every full-time employee receives stock options, allowing them to share in the company’s success.
Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.
Senior Product Manager (Remote) in London employer: Content Square
Contentsquare is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With a strong commitment to employee growth, we offer extensive career development opportunities, mentorship, and a flexible work environment that includes remote and hybrid options. Our generous benefits package, including stock options and lifestyle allowances, ensures that our team members feel valued and empowered to contribute to our mission of enhancing digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (Remote) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Content Square!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Content Square would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Content Square through your school's career services!
We think you need these skills to ace Senior Product Manager (Remote) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager (Remote), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager (Remote) position at Content Square. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Content Square
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
