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- Tasks: Lead exciting projects and enhance customer experiences with cutting-edge cloud communication solutions.
- Company: Join Content Guru, a leading provider of innovative cloud communications in a diverse team.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact on global customer engagement while developing your project management skills.
- Qualifications: Bachelor's degree and experience in project management within tech or finance sectors.
- Other info: Be part of an inclusive culture that values innovation and talent development.
The predicted salary is between 36000 - 60000 £ per year.
Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.
We are looking for a successful and established Project Manager to join our exceptional team in Scotland. As an experienced Project Manager, you will be adept at managing, overseeing, and delivering multiple projects. Working closely with our sales team, you will be responsible for managing client relationships and implementing a fast-paced, cost-effective, and customer-oriented delivery experience to a high level of customer satisfaction. The role is based in our office in Glasgow, with a hybrid working policy that requires a minimum of 3-4 days per week in the office.
Key Responsibilities- Project Delivery: Initiate projects, ensure delivery within tolerance, and maintain project documentation to a high standard.
- Customer Relationship Management: Establish a single point of contact for the customer, manage customer communications, and ensure a high level of customer satisfaction.
- Sales / Financial Support: Contribute to bids and tenders, manage project costs, and generate accurate forecasts.
- Process Management and Improvement: Ensure projects meet key milestones, implement project controls, and undertake project debriefs to identify improvements.
- A Bachelor's degree in a relevant subject.
- Good experience in project management or project delivery to external clients in the technology/finance sector.
- Proven ability to effectively manage projects from start to finish and work to a deadline.
- Excellent communication, organisational, and interpersonal skills.
- Proven ability to solve problems creatively.
- The ability to motivate others to deliver.
Content Guru is the largest privately-owned provider of Contact Centre as a Service (CCaaS) in Europe, with offices in the UK, US, Netherlands, Germany, and Japan. Our mission is to enhance the way the world communicates. We are an equal opportunity employer with an inclusive workforce, devoted to people and nurturing talent and development. Content Guru knows that inclusivity drives innovation.
Project Manager in Glasgow employer: Content Guru
Contact Detail:
Content Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their cloud communications solutions and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific projects you've managed, the challenges you faced, and how you delivered results. Use metrics to demonstrate your success and impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Project Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in managing projects, especially in the tech or finance sectors, and showcase your ability to deliver results on time.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Content Guru. Mention specific projects you've managed and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: As a Project Manager, communication is key. In your application, demonstrate your excellent communication skills by being clear and concise. Use examples that show how you've effectively managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Content Guru
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain how you managed timelines, budgets, and client relationships. This will show that you have the hands-on experience they’re looking for.
✨Understand Their Technology
Familiarise yourself with Content Guru's cloud communications solutions and AI technologies. Being able to speak knowledgeably about their products will demonstrate your genuine interest in the company and its mission.
✨Showcase Your Communication Skills
As a Project Manager, communication is key. Prepare examples of how you've effectively communicated with clients and team members in the past. Highlight any strategies you used to ensure everyone was on the same page.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their project management methodologies or how they measure customer satisfaction. This shows that you’re not just interested in the role, but also in how you can contribute to their success.
