At a Glance
- Tasks: Sell innovative tech solutions and build lasting customer relationships.
- Company: Join Content Guru, a leading cloud communications provider with a global presence.
- Benefits: Receive industry-leading training, competitive salary, and career development opportunities.
- Other info: Dynamic team culture with opportunities for growth and development.
- Why this job: Kickstart your career in a thriving tech environment and make a real impact.
- Qualifications: Recent graduates with a passion for technology and sales experience preferred.
The predicted salary is between 27000 - 33000 £ per year.
Content Guru are thrilled to be searching for the highest calibre graduates to join our sales team as a Business Development Executive.
Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.
From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality.
This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.
What we are looking for...
We are looking for graduates with a genuine passion for technology to join our fantastic global team, based in Glasgow, Scotland.
As a Business Development Executive, you will be selling innovative technologies and CX solutions to our customers globally, attending events and trade shows to develop lasting relationships, supported by peers with decades of experience.
You will also receive industry leading training on not only our impressive product suite, but also sales techniques and objection handling, to set you up for success.
If you're a graduate keen to develop your career in a thriving technical environment, this is the role for you!
Location...
This role is based in our head office in Glasgow, Scotland.
As a Business Development Executive, you will be responsible for
- Product and sales knowledge
- Continuously develop understanding of key products and technology relevant to our services.
- Remain aware of industry developments.
- Illustrate business advantage of our products and services to customers and other sales colleagues.
- Contribute thought and expertise to brand/marketing activities as required.
- Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.
- Account planning
- Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
- Create and maintain documented account development plans.
- Work with marketing or other internal departments to proactively identify and target customers.
- Build sales approaches for specific customer accounts.
- Develop and maintain an adequate pipeline of opportunities.
- Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
- Keep internal systems and contacts up to date with progress.
- Customer relationships & satisfaction
- Regularly contact and build effective relationships with existing and potential customers.
- Drive the promotion and sale of additional services to or through the customer.
- Maintain knowledge of customer objectives and key personnel.
- Set customer expectations during sales, delivery and throughout the contract.
- Coordinate internal teams to deliver to customer expectations.
- Escalate on behalf of the customer as required.
- Bid/tender management
- Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins for appropriately sized bids to the role level.
- Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.
- Qualify prospective customer accounts fully in order to ensure all likely customer questions/interests are addressed constructively during the sales process.
The successful candidate will demonstrate
- Bachelor’s degree/equivalent or significant equivalent work experience
- Retail or other customer-facing experience
- Experience of working in a team to deliver a project or task
- Demonstrable interest and experience in selling a product or concept
- Experience of using a CRM or similar tool
- IT/telecoms experience
- Interpersonal skills, including effective influencing and negotiating
- Well-presented and able to speak/communicate confidently with customers
- Numerate
- Attention to detail, able to spot inaccuracies or inconsistencies in materials
- Tenacious attitude, willing to put required effort in to achieve their targets
About the Company...
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaa S) in Europe.
We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe.
Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).
Our mission is to enhance the way the world communicates.
With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as Web RTC.
We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.
We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law.
We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.
Business Development Executive in Glasgow employer: Content Guru
Content Guru is an exceptional employer, offering a dynamic work culture in Bracknell that fosters innovation and collaboration among its application engineering team. With a strong commitment to employee growth, the company provides extensive training opportunities and encourages continuous learning in cutting-edge technologies, ensuring that graduates can thrive in their careers while contributing to transformative cloud communication solutions for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Executive in Glasgow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Business Development Executive at Content Guru, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Content Guru. Tailor your message to explain why you’re drawn to them and how you can contribute as a Business Development Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Business Development Executive in Glasgow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Content Guru:When writing your cover letter, make sure to tailor your message specifically for Content Guru. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Content Guru
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Content Guru that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Content Guru that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Content Guru’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
