Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage building maintenance, liaise with contractors, and ensure safety compliance.
- Company: Join Content Guru, a leading cloud communications provider transforming customer engagement globally.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a mission-driven team enhancing global communication and customer experiences.
- Qualifications: Experience in facilities administration and strong organisational skills are essential.
- Other info: This role is office-based in Bracknell, requiring reliable commuting five days a week.
The predicted salary is between 36000 - 60000 £ per year.
Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality.
Due to our continued global expansion, we are seeking an experienced Facilities Executive to join our team in Bracknell, Berkshire. The Facilities Executive ensures the Company’s physical properties are maintained while managing costs effectively.
Location
This role is fully office-based at our head office in Bracknell, Berkshire. To be considered, you must be able to reliably commute to the office five days a week. Please note that due to the nature of the position, some flexibility for out-of-hours requirements may be necessary.
Key Responsibilities of the Role
- Schedule building maintenance tasks and facilities-related appointments.
- Establish, review, and improve facilities policies, processes, and procedures for Radius Court.
- Liaise with companies, service providers, and contractors for building maintenance, cleaning, heating, electrical, and water treatment. Ensure work is performed to high standards and in accordance with SLAs, following up on deficiencies.
- Ensure legal, efficient, and cost-effective waste management and recycling.
- Obtain proper authorization for all activities, including from local authorities such as building control.
- Arrange service and maintenance contracts.
- Source quotes for services and equipment.
- Raise Purchase Orders and verify invoicing accuracy.
- Ensure emergency provisions are adequate, including regular checks on equipment like emergency lighting, fire extinguishers, and wiring.
- Monitor and review environment, health, and safety activities.
- Provide reports and analysis as required.
- Manage facilities-related paperwork, logs, and records.
- Assist with other administrative tasks as needed.
About You
- Experience in a Facilities Administration role.
- Experience working with facilities-related contractors.
- Strong written and verbal English skills.
- Good interpersonal skills.
- Attention to detail.
- Organizational skills.
- Ability to prioritize and manage time effectively.
About the Company
Content Guru is Europe's largest privately owned provider of Contact Centre as a Service (CCaaS). We operate globally with offices in the UK, US, Netherlands, Germany, and Japan, powering major organizations across sectors like utilities, travel, finance, and government. Our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the NHS.
Our mission is to enhance global communication. Our omni-channel cloud contact centre solution, storm, enables interactions across social media, video, SMS, email, web, and emerging technologies like WebRTC. We integrate with numerous external systems, including AI and logistics, to deliver tomorrow’s customer experience.
We value teamwork, quality, and agility, which are reflected in our products and customer solutions. We are committed to inclusivity and diversity, fostering an environment where everyone can thrive.
Contact Detail:
Content Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Executive
✨Tip Number 1
Familiarise yourself with the specific facilities management practices and regulations relevant to the UK. Understanding local laws and compliance requirements will show your commitment and readiness for the role.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience working with contractors and service providers. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for managing facilities tasks. This proactive approach can impress during interviews and showcase your ability to prioritise effectively.
✨Tip Number 4
Research Content Guru’s values and recent projects. Tailoring your conversation to align with their mission of enhancing global communication can help you stand out as a candidate who truly understands the company.
We think you need these skills to ace Facilities Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Facilities Executive position. Tailor your application to highlight relevant experience and skills that match what Content Guru is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in facilities administration and working with contractors. Provide specific examples of how you've managed maintenance tasks, contracts, and health and safety protocols.
Showcase Your Skills: Make sure to showcase your strong written and verbal English skills, attention to detail, and organisational abilities. Use bullet points to make these skills stand out in your application documents.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Facilities Executive role at Content Guru. Mention your passion for enhancing customer engagement and how your background aligns with their mission and values.
How to prepare for a job interview at Content Guru
✨Know the Company Inside Out
Before your interview, make sure to research Content Guru thoroughly. Understand their cloud communication solutions, key clients, and recent developments in the industry. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in facilities administration. Share specific examples of how you've managed contractors, scheduled maintenance, or improved processes. This will show that you have the practical skills needed for the role.
✨Demonstrate Strong Communication Skills
As a Facilities Executive, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. Use examples from your past roles to illustrate your interpersonal skills and ability to manage relationships effectively.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the company's future plans, the team you'll be working with, or how they measure success in the Facilities Executive position. This not only helps you gauge if the company is the right fit for you but also leaves a positive impression.
