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- Tasks: Manage and optimise complex database systems, ensuring performance and security.
- Company: Content Guru is a leading provider of cloud Customer Experience solutions, driving innovation in AI.
- Benefits: Enjoy a vibrant workplace, opportunities for growth, and a commitment to inclusivity.
- Why this job: Join a dynamic team at the forefront of technology, making a real impact on global services.
- Qualifications: 5+ years in database administration with strong SQL Server and PostgreSQL skills required.
- Other info: Located in Bracknell, this full-time role offers a chance to collaborate across teams.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Database Administrator role at Content Guru
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
We’re looking for a highly capable and detail-oriented Database Administrator (DBA) to join our growing Operations team. If you’re passionate about data performance, automation, and availability, and want to support some of the most critical services in the UK and beyond, we’d love to hear from you.
What we are looking for…
We’re seeking a talented and experienced Database Administrator with a strong background in SQL Server and PostgreSQL, who can help manage and optimise complex database systems at scale. You’ll play a key role in ensuring the performance, availability, and security of Content Guru’s data infrastructure, contributing to the resilience of our global services.
Location…
This role is based at our head office in Bracknell, Berkshire.
Key responsibilities of the role…
Database Design, Maintenance & Support
- Design, implement, and maintain scalable, secure, and highly available database systems
- Provide third-line support for database incidents and issues
- Collaborate with other teams to support application deployment and integration
Performance Tuning & Optimisation
- Monitor and improve database performance across mission-critical environments
- Tune queries, manage indexes, and analyse workloads for optimisation
- Provide guidance and support during performance-impacting events
Automation & Innovation
- Develop and maintain automated processes for provisioning, monitoring, maintenance, and backup
- Contribute to infrastructure-as-code and CI/CD initiatives within the team
- Drive continuous improvement in database operations and deployment strategies
Backup, Recovery & Security
- Lead efforts to implement and test backup, restore, and disaster recovery procedures
- Secure data systems in line with internal standards and industry best practices
- Work closely with our security team to maintain compliance across all systems
Cross-Team Collaboration
- Work with Infrastructure, Development, and Support teams to ensure smooth data operations
- Contribute technical insights to project discussions and platform evolution
- Foster a collaborative and high-performance team environment
About You…
- Bachelor’s degree in Computer Science, a STEM subject, or equivalent experience
- 5+ years of experience in a database administration or infrastructure-focused role
- Deep experience with Microsoft SQL Server and PostgreSQL in production environments
- Excellent troubleshooting and performance tuning skills
- Strong scripting skills (e.g. PowerShell, Bash, Python) and experience with automation tools
- Good understanding of high availability, disaster recovery, and security best practices
- High attention to detail and excellent analytical skills
- Strong communication and teamwork skills
- Experience with NoSQL databases (e.g. Elasticsearch, Redis) is desirable
- Familiarity with compliance frameworks such as SOC2, PCI, or FedRAMP is a plus
About The Company…
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Software Development
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Database Administrator employer: Content Guru
Contact Detail:
Content Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Administrator
✨Tip Number 1
Familiarise yourself with the specific database technologies mentioned in the job description, particularly SQL Server and PostgreSQL. Consider setting up a small project or contributing to open-source projects that utilise these databases to demonstrate your hands-on experience.
✨Tip Number 2
Network with current or former employees of Content Guru on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations for the Database Administrator role.
✨Tip Number 3
Prepare to discuss your troubleshooting and performance tuning skills in detail during interviews. Have specific examples ready that showcase how you've optimised database performance or resolved complex issues in past roles.
✨Tip Number 4
Stay updated on industry best practices related to database security and compliance frameworks like SOC2 or PCI. Being knowledgeable about these topics will not only help you in interviews but also show your commitment to maintaining high standards in database management.
We think you need these skills to ace Database Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL Server and PostgreSQL, as well as any relevant automation tools you've used. Emphasise your troubleshooting and performance tuning skills, as these are key for the Database Administrator role.
Craft a Strong Cover Letter: In your cover letter, express your passion for data performance and automation. Mention specific projects or experiences that demonstrate your ability to manage and optimise complex database systems, and how you can contribute to Content Guru's mission.
Showcase Relevant Skills: Include any scripting skills you possess, such as PowerShell, Bash, or Python, in your application. Highlight your understanding of high availability, disaster recovery, and security best practices, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Database Administrator.
How to prepare for a job interview at Content Guru
✨Showcase Your Technical Skills
Make sure to highlight your experience with SQL Server and PostgreSQL during the interview. Be prepared to discuss specific projects where you optimised database performance or implemented security measures.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about troubleshooting scenarios. Prepare examples of how you've resolved database incidents in the past, focusing on your analytical skills and attention to detail.
✨Emphasise Collaboration Experience
Since the role involves working with various teams, share examples of successful collaborations. Discuss how you contributed to cross-team projects and how you communicated technical insights effectively.
✨Prepare for Automation Discussions
Content Guru values automation, so be ready to talk about your experience with scripting and automation tools. Highlight any processes you've developed that improved efficiency or reliability in database management.
