At a Glance
- Tasks: Lead automated testing and improve software quality while mentoring fellow QA Engineers.
- Company: Join Content Guru, a leading provider of cloud Customer Experience solutions.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Other info: Be part of an inclusive team that values diversity and innovation.
- Why this job: Make a real impact in the evolving world of Generative AI and enhance communication globally.
- Qualifications: Significant QA experience, strong automation skills, and a passion for mentoring others.
The predicted salary is between 53172 - 64988 £ per year.
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for a Senior Quality Assurance Engineer to join the Quality Assurance team at our head office in Bracknell, Berkshire. This is a senior, hands-on role with a particular focus on advancing test automation, improving software quality and supporting the development of other QA Engineers. If you're an experienced QA Engineer with strong test automation skills and a passion for improving quality and technical capability, we'd love to hear from you.
What we are looking for…
We're seeking an experienced Senior Quality Assurance Engineer to strengthen the technical capability of our Quality Assurance team. Working closely with the Applications team, you'll lead the development of automated testing, remain hands-on across manual testing and defect investigation, and provide technical guidance and mentoring to other QA Engineers.
Location…
This role is based at our head office in Bracknell, Berkshire.
Key responsibilities of the role…
- Test Automation & Tooling: Lead the development and expansion of automated testing, design, develop and maintain effective automated test suites, identify opportunities to increase automated test coverage and reduce repetitive manual testing, review and improve testing tools and approaches to increase efficiency and reliability.
- Quality Assurance & Testing: Create and maintain comprehensive test plans and test cases, plan and coordinate testing activities in line with application and release requirements, perform manual, regression, usability and other appropriate forms of software testing, identify, document and track defects through to resolution, investigate software issues and work closely with the Applications team to support effective resolution.
- Technical Leadership & Development: Provide technical guidance and support to QA Engineers, coach and mentor colleagues in test automation, testing techniques and QA best practice, share technical knowledge and support the development of consistent testing standards across the team, help identify and implement improvements to QA processes and testing practices.
- Collaboration & Continuous Improvement: Work closely with the Applications team, Change Engineers, Product Managers and other colleagues to understand requirements and release schedules, track relevant testing metrics and use findings to drive improvements, keep up to date with developments in test automation, QA tools and testing methodologies.
About you…
- Significant experience in software Quality Assurance or software testing.
- Strong hands-on experience designing, developing and maintaining automated tests.
- Strong knowledge of software QA methodologies, processes and testing practices.
- Experience improving automated test coverage and identifying opportunities for further automation.
- Strong analytical and problem-solving skills with experience investigating complex software defects.
- Ability to coach, mentor and provide technical guidance to other QA Engineers.
- Able to produce clear and comprehensive test plans, test cases and reports.
- Strong communication and organisational skills.
- Technical degree or relevant qualification, such as ISEB/ISTQB.
- Experience with usability, performance or security testing, SQL databases or ISO standards would be advantageous.
About the Company…
Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy, over any channel, anytime, anywhere. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
Senior Quality Assurance Engineer in Bracknell employer: Content Guru
Content Guru is an exceptional employer, offering a dynamic work culture in Bracknell that fosters innovation and collaboration among its application engineering team. With a strong commitment to employee growth, the company provides extensive training opportunities and encourages continuous learning in cutting-edge technologies, ensuring that graduates can thrive in their careers while contributing to transformative cloud communication solutions for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Quality Assurance Engineer in Bracknell
✨Join Local Tech Meetups
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We think you need these skills to ace Senior Quality Assurance Engineer in Bracknell
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Content Guru.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Content Guru and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Content Guru
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Content Guru uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
