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- Tasks: Lead product development and enhancements in a dynamic Agile environment.
- Company: Join Content Guru, a leader in cloud Customer Experience solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for international travel.
- Why this job: Shape the future of communication with innovative products and strategies.
- Qualifications: 3-5 years in Product Management with strong Agile experience.
- Other info: Work in vibrant offices across multiple countries with excellent career growth.
The predicted salary is between 48000 - 72000 £ per year.
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a strategic and commercially minded Senior Product Manager to lead the development of new products and enhancements across our portfolio. If you thrive in an Agile environment, enjoy balancing technical delivery with commercial priorities, and are passionate about shaping product strategy, we’d love to hear from you.
What we are looking for… We’re seeking an experienced Product Manager with strong leadership capability and a collaborative approach to cross‑functional working. You’ll act as Product Owner within Agile development teams, steering product direction, prioritising backlogs, and guiding Product Managers in key decision‑making. You’ll work closely with Engineering, Sales, Solution Consultants, Project Management and Marketing teams to ensure our product developments align with business strategy, meet customer needs, and deliver commercial value.
Location
This role is based in our Bracknell, Berkshire head office. Travel within the UK and internationally will be required.
Key responsibilities of the role
- Product Ownership & Delivery
- Fulfil the Product Owner role for product sprints
- Collate and refine backlog items
- Prioritise the product backlog in line with business objectives
- Make informed design decisions
- Ensure development teams deliver the work committed to at the end of each sprint
- Resolve conflicts in customer priorities and manage escalations effectively
- Strategy & Commercial Focus
- Ensure product changes are aligned with overall business strategy
- Make decisions that take commercial considerations into account
- Contribute to and maintain the quarterly product roadmap
- Drive strong customer uptake of new features and enhancements
- Cross-Functional Collaboration
- Provide product knowledge to Sales and Solution Consultants to assist with bids
- Share delivery timeframes with the Project Management team
- Liaise with Engineering to ensure the priority of bugs and enhancements is clearly understood
- Work with Marketing to ensure customers are kept up-to-date with product developments
- Customer Engagement & Communication
- Deliver monthly webinars sharing product news
- Lead quarterly roadmap sessions
- Host quarterly user forums
- Hold ad hoc meetings with customers to share product vision and gather feedback
About You
- Degree or equivalent experience
- A minimum of 3-5 years’ experience in Product Management
- Strong Agile experience, ideally as a Product Owner
- Experience in Telecommunications Essential
- Contact centre experience desirable
- Knowledge of Agile processes (JIRA desirable)
- Commercially aware with the ability to make balanced, informed decisions
- Strong communication, presentation and stakeholder management skills
- Detail-oriented with the ability to balance strategic thinking and hands‑on delivery
About The Company
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal and the US, our award-winning cloud technology powers mission‑critical services for some of the world’s biggest organisations. Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.
Senior Product Manager in Bracknell employer: Content Guru
Contact Detail:
Content Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with potential employers, share your ideas about product strategy and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Product Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Product Manager role. Highlight your Agile experience and any relevant product management achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about product management and how you can contribute to our team. Share specific examples of your leadership and collaboration skills to show us what you bring to the table.
Showcase Your Technical Knowledge: Since we’re at the forefront of Generative AI, it’s important to demonstrate your understanding of both technical and commercial aspects. Mention any relevant projects or technologies you've worked with that relate to our industry.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation!
How to prepare for a job interview at Content Guru
✨Know Your Product Inside Out
Before the interview, dive deep into Content Guru's products and services. Understand their features, benefits, and how they stand out in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Agile Experience
Since the role requires strong Agile experience, be prepared to discuss specific examples of how you've successfully acted as a Product Owner. Highlight your ability to prioritise backlogs and make informed decisions that align with business objectives.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you've worked closely with different teams like Engineering, Sales, or Marketing. Be ready to share how you facilitated communication and ensured everyone was aligned on product goals, as this is crucial for the role.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you would engage with customers and gather feedback. Prepare to discuss your approach to hosting webinars, user forums, and other methods of keeping customers informed and involved in the product development process.