At a Glance
- Tasks: Join our Engineering Support team to deliver top-notch technical solutions and enhance customer experiences.
- Company: Content Guru, a leading cloud communications provider with a global presence.
- Benefits: Exciting career development opportunities in a thriving tech environment.
- Other info: Dynamic workplace with a commitment to diversity and employee growth.
- Why this job: Be part of a mission to transform communications using cutting-edge technology.
- Qualifications: STEM degree and strong problem-solving skills required.
The predicted salary is between 28000 - 38000 £ per year.
Content Guru are thrilled to be hosting a Graduate Assessment Day here in our head office in Bracknell Berkshire on July 2nd, to find the best STEM graduates to join our Engineering Support team. Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.
What we are looking for...
We are looking for STEM graduates with a genuine passion for technology to join our fantastic global Support team. As a Support Engineer, you will deliver exceptional technical solutions to our customers from first call to resolution. If you're a graduate keen to develop your career in a thriving technical environment, this is the role for you!
Location...
This role is based in our head office in Bracknell, Berkshire.
Key responsibilities of the role...
- Maintaining ownership of incidents from the initial customer report to resolution.
- Prioritising and categorising faults promptly, escalating to other teams in the business where necessary.
- Delivering software or infrastructure updates.
- Following appropriate technical troubleshooting guidelines and techniques to diagnose and resolve issues.
- Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers.
- Providing excellent customer service at all times.
About you...
- Bachelors degree/equivalent in STEM or Computer Science related subject.
- Experience communicating technical information to a variety of technical and non-technical people.
- Highly technically able.
- Strong problem solving skills.
- Good experience of delivering customer service.
- Great spoken and written communication skills.
We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.
Engineering Support Graduate Assessment Day - 2nd July 2026 in Bracknell employer: Content Guru
Content Guru is an exceptional employer located in Bracknell, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, the company provides comprehensive training and development opportunities, ensuring that you can thrive in your role as a Graduate Cloud Tech Sales Executive. The supportive team culture and commitment to achieving collective goals make it a rewarding place to build your career while engaging with cutting-edge technologies.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Support Graduate Assessment Day - 2nd July 2026 in Bracknell
✨Tap into Engineering Societies
If you're looking for an entry-level engineering role, get involved with engineering societies or organisations at your university. These groups often hold networking events, workshops, and job fairs that are perfect for connecting with potential employers like Content Guru.
✨Showcase Your Projects
As an entry-level candidate, don't underestimate the power of a solid portfolio. Take the time to document your engineering projects, whether they're from university or personal initiatives. Share them on platforms like GitHub or your own website to catch the attention of companies like Content Guru.
✨Engage with Online Forums
Join popular engineering forums like 'Engineering Stack Exchange' or subreddit communities related to your field. These platforms not only allow you to ask questions and seek advice, but you can also find job postings and connect with professionals who might lead you to opportunities at companies like Content Guru.
✨Attend Job Fairs & Open Days
Keep an eye out for job fairs and open days hosted by engineering firms or local universities. These events are golden opportunities to meet recruiters face-to-face. You can have direct conversations and leave a memorable impression, especially with firms like Content Guru who might be looking for fresh talent.
We think you need these skills to ace Engineering Support Graduate Assessment Day - 2nd July 2026 in Bracknell
Some tips for your application 🫡
Show Off Your Projects:Engineering is all about practical application, so don’t shy away from showcasing your projects! Include any relevant coursework, personal projects, or even team collaborations that highlight your engineering skills. If you’ve dabbled with CAD software, programming, or circuit design, mention these experiences in your CV or portfolio.
Technical Skills Matter:For an entry-level engineering role, we need to see a solid grasp of key technical skills. Make sure to list any software or tools you’re familiar with, like MATLAB, AutoCAD, or specific programming languages. If you’ve got any certifications (like a relevant software course), throw those in too—they can really boost your profile!
Tailor Your CV for Engineering:Make your CV stand out by tailoring it to the engineering field; keep it clear and concise. Use bullet points to highlight your educational background, internships, or coursework that aligns with the engineering principles. Remember, we’re looking for clarity and relevance, so avoid fluff—be as specific as possible about your skills and experiences.
Craft a Genuine Cover Letter:Your cover letter is your chance to show some personality! Explain why you're passionate about engineering and why you're excited to work with Content Guru. Share what you hope to learn in this entry-level position and how you can contribute to their projects. Let your enthusiasm shine through!
How to prepare for a job interview at Content Guru
✨Brush Up on Your Engineering Basics
Since this is an entry-level engineering position at Content Guru, make sure you’ve got a solid grasp of fundamental engineering principles. Be prepared for technical questions that test your understanding of core concepts and prepare to explain how you’d apply them in real-world scenarios.
✨Show Off Your Projects and Portfolios
As an entry-level candidate, highlighting any relevant projects during your studies or internships can really set you apart. Make a portfolio showcasing your work, designs, or any practical application of your engineering skills. Don't forget to discuss the challenges you faced and how you overcame them!
✨Practice Problem-Solving on the Spot
In engineering interviews, you might encounter real-time problem-solving or case study scenarios. Brushing up your analytical skills and being able to think aloud as you tackle these problems can demonstrate your potential to the interviewers at Content Guru.
✨Connect Your Passion with the Role
Since it’s an entry-level position, showcasing genuine enthusiasm for engineering and your long-term commitment can go a long way. Talk about how this role aligns with your career goals and what motivates you to contribute to Content Guru specifically.
